Support Board
Date/Time: Sat, 01 Feb 2025 14:57:45 +0000
closed trade showing as open in SC
View Count: 644
| [2019-07-15 12:01:04] |
| User40526 - Posts: 166 |
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I have been having issues with my internet connection. All of my trades are closed with my data provider, Rithmic. But SC is still showing one as open and I can't figure out how to clear it even though I have hit flatten and cancel many times. SC responds that I don't have anything open but continues to calculate P&L for me as though I have a trade open. I can't find anything regarding this on the support board. I am probably not looking in the right place. Thank you |
| [2019-07-15 15:08:38] |
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This is just an issue relating to the Daily or Net Profit/Loss. You just need to adjust the Order Fills Start Date-Time in the Chart Settings for this. Refer to: Help With Daily Profit/Loss Value Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-15 15:09:19
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| [2019-07-15 19:23:57] |
| User40526 - Posts: 166 |
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I have been through the documentation and followed the instructions. I still have a trade open in SC that was closed during the internet outages last week with Rithmic. My Trade Log is carrying this as an open trade and I cannot find a way to clear it so my P&L reflects accurately in SC. Thank you for your patience. |
| [2019-07-16 21:32:24] |
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Refer to this particular section here: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Just set the Order Fills Start Date-Time, to the current date and time if your position is currently flat for the chart. We updated the documentation earlier today to clarify it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-17 03:58:13
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