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Date/Time: Sat, 01 Feb 2025 15:50:05 +0000



Chart not updating

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[2019-07-12 15:45:28]
stranex - Posts: 2
Sent log for analysis. Always about 10-15 minutes behind. Went through the troubleshooting multiple times. Deleted SC and re installed. Appreciate any guidance

Thank you for your time.
[2019-07-12 16:46:20]
Sierra Chart Engineering - Posts: 104368
For complete details about real-time market data, refer to this page:
Real-Time Data


In a few months, we do plan to offer streaming delayed futures data. Hopefully sooner.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-12 16:46:35
[2019-07-12 17:00:44]
Ackin - Posts: 1865
In a few months, we do plan to offer streaming delayed futures data. Hopefully sooner.
Can you write more?

I still hope that you offer the possibility to download historical market depth data. Many traders would certainly pay for this option.
[2019-07-15 04:43:12]
Sierra Chart Engineering - Posts: 104368
Yes historical market depth data will come.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-15 07:34:26]
Sierra Chart Engineering - Posts: 104368
Yes we will be providing delayed streaming CME futures data which includes depth.

And yes we will add support for downloading historical market depth data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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