Support Board
Date/Time: Sat, 01 Feb 2025 11:46:33 +0000
Bitmex - Sierra not respecting positions
View Count: 603
| [2019-07-11 11:02:21] |
| Calculus - Posts: 101 |
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Yesterday there were no problems using DOM. But today, if I trade using Sierra with Bitmex, Sierra doesn't show flat positions. For example, Long 1,000 on Bitmex (BTC swap) - Sierra shows 1,000 long. Sell 400 (in 4 separate 100 trades), position now 600 but Sierra might show 700 or 800. Sell the 600 balance in another series of trades (to go flat) and today Sierra has been showing a long position of 100 or 200. The position is always correct on the Bitmex website so there's no danger of phantom positions. The fix I've been doing is turning the Bitmex feed off and then on. Then the correct position is shown, ie flat in the above example. I'm using the latest version of Sierra. Date Time Of Last Edit: 2019-07-11 11:03:30
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| [2019-07-11 21:10:23] |
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This is just due to BitMex unreliability with responding to Positions requests and/or related to not getting the fill updates on the websocket connection. You can update the positions manually with Trade >> Refresh Trade Data from Service. But this may not always work based on what you are saying. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-11 21:11:54
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