Support Board
Date/Time: Sat, 01 Feb 2025 12:50:25 +0000
Charts are not getting updated automatically
View Count: 659
| [2019-07-10 00:57:41] |
| SnS101 - Posts: 1 |
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Hello, Data on my charts are not getting updated. I need to disconnect and reconnect to download data. I have checked the global and chat settings. In global setting auto update is set to 500 milli-seconds and at chart setting it is zero. However; data is not getting refreshed during market open. Tried with with tickers $SPX and AAPL. Please let me know issue and help me to resolve it. |
| [2019-07-10 03:06:19] |
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Those two symbols require a separate data feed to receive real-time data for them. This is the data feed you will need to use: Sierra Chart Exchange Data Feed You will need to activate US Equities and the CBOE Indices exchanges in addition to a real-time connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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