Support Board
Date/Time: Sat, 01 Feb 2025 12:42:29 +0000
Trade Activity Displaying wrong currency value per tick
View Count: 1361
| [2019-07-09 06:25:18] |
| enemyspy - Posts: 306 |
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Using Interactive brokers. Set up is Dtc Server connected to 3 clients (Sub instances). Symbol MYM. Global Symbol Settings >> MYM >> currency value per tick 0.5. (Using Defaults) Reports in trade activity log seem to be using a currency value of 1/tick on MYM instead of 0.5. Additionally reports are not adding round trip commission to trades (0.94). The custom value is enabled for this setting only. Is there a setting I am missing somewhere that can cause this behavior? Date Time Of Last Edit: 2019-07-09 06:26:48
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| [2019-07-10 05:17:12] |
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We need more information as to how you come to this conclusion. Can you provide a screenshot showing a particular part of the Trade Activity Log you are looking at. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-10 13:56:15] |
| enemyspy - Posts: 306 |
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Attached is a screen shot of the trades tab. I have highlighted boxed the fields that caused me to arrive at the conclusion. The commission column is out of view but all those say 0 instead of 0.94 as well. Hope this helps. Date Time Of Last Edit: 2019-07-10 20:47:22
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Private File |
| [2019-07-10 22:54:42] |
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We see what the problem is. The symbol is not correct. You need to change the symbol in the charts and anywhere else it is used to this format: MYM-######-ECBOT-USD Refer to: Changing the Symbol of a Chart After that reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Also update Sierra Chart to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-10 22:56:14
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