Support Board
Date/Time: Sat, 01 Feb 2025 12:45:36 +0000
Recon Wait - Can't get real time CME data
View Count: 607
| [2019-07-08 18:49:11] |
| MichaelPPTF - Posts: 69 |
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Hello, I am intergrating SC real time data with Transact trading account. My SC chart title says "recon wait", which isn't normal. Here's the message log: Reading Internal Order ID file. | 2019-07-08 10:44:57.860 Reading Trade Orders file. | 2019-07-08 10:44:57.988 Reading Trade Positions file. | 2019-07-08 10:44:57.991 Reading Account Balance file. | 2019-07-08 10:44:57.992 UDPListener (2028). Port 22904 | Listening on UDP port 22904. | 2019-07-08 10:44:58.021 Software version: 1941 32-bit | 2019-07-08 10:44:58.021 Usage end date: 2019-09-17 | 2019-07-08 10:44:58.021 Enabled for: Advanced Features. | 2019-07-08 10:44:58.021 Enabled for: Advanced Features 2. | 2019-07-08 10:44:58.021 Enabled for: Sierra Chart Historical Data Service. | 2019-07-08 10:44:58.021 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-07-08 10:44:58.021 Enabled for exchange: INDEXES_DATA_BARCHART | 2019-07-08 10:44:58.021 Enabled for exchange: CME (Trading Account Required) | 2019-07-08 10:44:58.021 Enabled for exchange: CBOT (Trading Account Required) | 2019-07-08 10:44:58.021 Enabled for exchange: COMEX (Trading Account Required) | 2019-07-08 10:44:58.021 Enabled for exchange: NYMEX (Trading Account Required) | 2019-07-08 10:44:58.021 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2019-07-08 10:44:58.021 Enabled for exchange: BATS (NYSE, NASDAQ) | 2019-07-08 10:44:58.021 Received 1 data feed usernames. | 2019-07-08 10:44:58.021 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-07-08 10:44:58.021 Current selected Data/Trading service: SC Data - All Services | 2019-07-08 10:44:58.021 Custom symbol settings values: enabled | 2019-07-08 10:44:58.021 Chart Update Interval: 500 | 2019-07-08 10:44:58.021 Intraday Data Storage Time Unit: 0 | 2019-07-08 10:44:58.021 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-07-08 10:44:58.021 2019-07-08 10:44:58 Local computer time | 2019-07-08 10:44:58.021 2019-07-08 17:44:58 Local computer time in UTC | 2019-07-08 10:44:58.021 2019-07-08 10:44:58 Local computer time in SC Time Zone | 2019-07-08 10:44:58.021 2019-07-08 17:44:57 Server time in UTC | 2019-07-08 10:44:58.021 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-07-08 10:44:58.021 Program path: D:\Developing Environment\Sierra Chart\ | 2019-07-08 10:44:58.021 Data Files path: D:\Developing Environment\Sierra Chart\Data\ | 2019-07-08 10:44:58.021 OS Version Number: 10.0 | 2019-07-08 10:44:58.021 Locale Setting: C | 2019-07-08 10:44:58.021 DLLs: Cycle.dll, Cycle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-07-08 10:44:58.024 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2019-07-08 10:44:58.024 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-07-08 10:44:58.024 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-07-08 10:44:58.024 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:44:58.033 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-07-08 10:44:58.210 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-07-08 10:44:58.210 Received 5 login tokens. | 2019-07-08 10:44:58.615 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:44:58.865 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-07-08 10:44:59.041 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-07-08 10:44:59.041 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-07-08 10:45:00.022 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-07-08 10:45:00.022 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:45:01.037 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-07-08 10:45:01.213 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-07-08 10:45:01.213 Symbol settings MD5 received. Request ID: 1. | 2019-07-08 10:45:01.557 Symbol settings are up-to-date for scdataallservices. | 2019-07-08 10:45:01.557 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:45:01.803 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-07-08 10:45:01.976 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-07-08 10:45:01.976 SC Data - All Services | Connected to data server. | 2019-07-08 10:45:03.793 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2019-07-08 10:45:03.795 SC Data - All Services | Disconnected. | 2019-07-08 10:52:01.909 SC Data - All Services | Disconnected. | 2019-07-08 10:52:01.940 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. | 2019-07-08 10:52:01.952 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 2. | 2019-07-08 10:52:01.952 Current selected Data/Trading service: TransAct Trading WS | 2019-07-08 10:52:01.952 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-07-08 10:52:01.952 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Connecting to IP: 46.4.97.203. | 2019-07-08 10:52:01.952 Symbol settings MD5 received. Request ID: 2. | 2019-07-08 10:52:02.703 Requested symbol settings for service code transact.trading. Request ID: 3. | 2019-07-08 10:52:02.703 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2019-07-08 10:52:02.703 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Connecting to IP: 46.4.97.203. | 2019-07-08 10:52:02.703 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:52:02.941 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2019-07-08 10:52:03.113 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Closed. | 2019-07-08 10:52:03.113 Symbol settings received. Request ID: 3. | 2019-07-08 10:52:03.656 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:52:03.927 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2019-07-08 10:52:04.103 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Closed. | 2019-07-08 10:52:04.103 TransAct Trading WS | API key required. Restart Sierra Chart to obtain key. | 2019-07-08 10:52:04.956 Loading DLL D:\Developing Environment\Sierra Chart\Data\Cycle.dll | 2019-07-08 10:52:07.437 NISS-NYSE [C] 30 Min #1 | Reloading chart. | 2019-07-08 10:52:07.496 NISS-NYSE [C] 30 Min #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-07-08 10:52:07.496 NISS-NYSE [C] 30 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-07-08 10:52:07.496 ESU19 [C] 30 Min #2 | Reloading chart. | 2019-07-08 10:52:07.543 ESU19 [C] 30 Min #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-07-08 10:52:07.543 ESU19 [C] 30 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2019-07-08 10:52:07.543 Intraday data recording state for symbol NISS-NYSE is set to download 'Pending'. | 2019-07-08 10:52:07.989 HD Request # 2 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc | 2019-07-08 10:52:07.990 HD Request # 2 | Download start date-time: 2019-07-08 07:49:59.000 | 2019-07-08 10:52:07.990 HD Request # 2 | Using server: ds4.sierracharts.com port 10150 | 2019-07-08 10:52:07.990 Socket (1) | Creating socket. | 2019-07-08 10:52:07.990 Socket (1) | Connecting to IP: 192.81.56.146. | 2019-07-08 10:52:07.990 Intraday data recording state for symbol ESU19 is set to download 'Pending'. | 2019-07-08 10:52:08.041 HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-07-08 10:52:08.177 HD Request # 2 | Sending historical data logon request message. | 2019-07-08 10:52:08.177 HD Request # 2 | Requesting Intraday data. Start date-time: 2019-07-08 07:49:59. Record interval: 0. Symbol: NISS-NYSE | 2019-07-08 10:52:08.757 HD Request # 2 | Decompressing data. | 2019-07-08 10:52:08.842 HD Request # 2 | Receiving Intraday data for NISS-NYSE starting at 2019-07-08 07:49:59 | 2019-07-08 10:52:09.122 HD Request # 2 | Timestamp of first Intraday data file record written: 2019-07-08 07:50:00 | 2019-07-08 10:52:09.122 HD Request # 2 | Historical data for NISS-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-07-08 10:52:09.194 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:52:09.194 Historical data download thread signaled to stop. | 2019-07-08 10:52:09.194 HD Request # 2 | Received 10930 records from 2019-07-08 07:49:59.000 to 2019-07-08 10:52:08.000 (3.0 hours) and wrote 10929 records for NISS-NYSE | 2019-07-08 10:52:09.195 HD Request # 2 | Completion time: 2s | 2019-07-08 10:52:09.197 HD Request # 2 | Intraday data download complete for NISS-NYSE. Unique request ID: 1 | 2019-07-08 10:52:09.197 Removed historical data download ID 1 | 2019-07-08 10:52:09.197 HD Request # 3 | Downloading Intraday chart data for ESU19 to the file ESU19.scid. Service: transact_ws.trading | 2019-07-08 10:52:09.198 HD Request # 3 | Download start date-time: 2019-07-08 07:39:02.000 | 2019-07-08 10:52:09.199 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2019-07-08 10:52:09.199 Socket (2) | Creating socket. | 2019-07-08 10:52:09.199 Socket (2) | Connecting to IP: 65.182.172.42. | 2019-07-08 10:52:09.199 Socket (1) | Socket gracefully closed by remote side. | 2019-07-08 10:52:09.292 Socket (1) | Closed. | 2019-07-08 10:52:09.292 HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-07-08 10:52:09.350 HD Request # 3 | Sending historical data logon request message. | 2019-07-08 10:52:09.350 HD Request # 3 | Error downloading historical Intraday data for ESU19. Historical data logon error: Data files folder not set for service code: transact_ws.trading | 2019-07-08 10:52:09.410 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:52:09.410 Historical data download thread signaled to stop. | 2019-07-08 10:52:09.410 HD Request # 3 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ESU19 | 2019-07-08 10:52:09.410 HD Request # 3 | Completion time: 0s | 2019-07-08 10:52:09.420 HD Request # 3 | Intraday data download complete for ESU19. Unique request ID: 2 | 2019-07-08 10:52:09.420 Removed historical data download ID 2 | 2019-07-08 10:52:09.420 Socket (2) | Socket gracefully closed by remote side. | 2019-07-08 10:52:09.476 Socket (2) | Closed. | 2019-07-08 10:52:09.476 + Chart Data Loading Thread Stopwatch: 2.4126104 seconds. | 2019-07-08 10:52:09.959 ESU19 [C-D] 30 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-07-08 10:52:09.961 Chart: ESU19 [C-D] 30 Min #2 | Study: MHCycleSystem | Study [MHCycleSystemSource] not found on chart [MHCycleSys_NYSE]. | 2019-07-08 10:52:09.963 Chart: ESU19 [C-D] 30 Min #2 | Study: MHCycleSystemDirection | Study [MHCycleSystemSource] not found on chart [MHCycleSys_NYSE]. | 2019-07-08 10:52:09.977 Chart: ESU19 [C-D] 30 Min #2 | Study: MHCycleSystemEnergy | Study [MHCycleSystemSource] not found on chart [MHCycleSys_NYSE]. | 2019-07-08 10:52:09.977 Chart: ESU19 [C-D] 30 Min #2 | Study: MHCycleSystem | Study [MHCycleSystemSource] not found on chart [MHCycleSys_NYSE]. | 2019-07-08 10:52:10.202 Chart: ESU19 [C-D] 30 Min #2 | Study: MHCycleSystemDirection | Study [MHCycleSystemSource] not found on chart [MHCycleSys_NYSE]. | 2019-07-08 10:52:10.215 Chart: ESU19 [C-D] 30 Min #2 | Study: MHCycleSystemEnergy | Study [MHCycleSystemSource] not found on chart [MHCycleSys_NYSE]. | 2019-07-08 10:52:10.216 + Chart Data Loading Thread Stopwatch: 3.0612312 seconds. | 2019-07-08 10:52:10.560 ESU9 [C-D] 30 Min #2 | Reloading chart. | 2019-07-08 10:52:28.415 ESU9 [C-D] 30 Min #2 | Waiting for historical downloads to complete with the IDs: 3, 4, | 2019-07-08 10:52:28.416 Mapping ESM9 to ESM19. Service code: cme | 2019-07-08 10:52:28.442 HD Request # 4 | Downloading Intraday chart data for ESM9 to the file ESM9.scid. Service: cme | 2019-07-08 10:52:28.442 Compressing file: D:\Developing Environment\Sierra Chart\Data\ESM9.scid. This may take a while. | 2019-07-08 10:52:28.442 HD Request # 4 | Download start date-time: 2019-02-20 16:00:00.000 | 2019-07-08 10:52:28.442 HD Request # 4 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2019-07-08 10:52:28.442 Socket (1) | Creating socket. | 2019-07-08 10:52:28.464 Socket (1) | Connecting to IP: 8.18.161.133. | 2019-07-08 10:52:28.465 HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-07-08 10:52:28.611 HD Request # 4 | Sending historical data logon request message. | 2019-07-08 10:52:28.611 HD Request # 4 | Requesting Intraday data. Start date-time: 2019-02-20 16:00:00. Record interval: 0. Symbol: ESM19 | 2019-07-08 10:52:28.711 HD Request # 4 | Decompressing data. | 2019-07-08 10:52:28.785 HD Request # 4 | Receiving Intraday data for ESM9 starting at 2019-02-20 16:30:01 | 2019-07-08 10:52:28.929 HD Request # 4 | Timestamp of first Intraday data file record written: 2019-02-20 16:30:01 | 2019-07-08 10:52:28.929 TransAct Trading WS | API key required. Restart Sierra Chart to obtain key. | 2019-07-08 10:53:20.687 HD Request # 4 | Historical data for ESM9 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-07-08 10:54:21.647 Historical data download thread signaled to stop. | 2019-07-08 10:54:21.648 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:54:21.648 HD Request # 4 | Received 47570764 records from 2019-02-20 16:30:01.000 to 2019-06-21 06:29:59.000 (120.5 days) and wrote 47570764 records for ESM9 | 2019-07-08 10:54:21.648 HD Request # 4 | Completion time: 1m 53s | 2019-07-08 10:54:21.650 HD Request # 4 | Intraday data download complete for ESM9. Unique request ID: 3 | 2019-07-08 10:54:21.650 Removed historical data download ID 3 | 2019-07-08 10:54:21.650 Mapping ESU9 to ESU19. Service code: cme | 2019-07-08 10:54:21.650 HD Request # 5 | Downloading Intraday chart data for ESU9 to the file ESU9.scid. Service: cme | 2019-07-08 10:54:21.650 HD Request # 5 | Download start date-time: 2019-05-28 17:00:00.000 | 2019-07-08 10:54:21.651 HD Request # 5 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2019-07-08 10:54:21.651 Socket (2) | Creating socket. | 2019-07-08 10:54:21.675 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-07-08 10:54:21.675 Socket (1) | Socket gracefully closed by remote side. | 2019-07-08 10:54:21.721 Socket (1) | Closed. | 2019-07-08 10:54:21.721 HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-07-08 10:54:21.829 HD Request # 5 | Sending historical data logon request message. | 2019-07-08 10:54:21.829 HD Request # 5 | Requesting Intraday data. Start date-time: 2019-05-28 17:00:00. Record interval: 0. Symbol: ESU19 | 2019-07-08 10:54:21.900 HD Request # 5 | Decompressing data. | 2019-07-08 10:54:22.079 HD Request # 5 | Receiving Intraday data for ESU9 starting at 2019-05-28 17:10:49 | 2019-07-08 10:54:22.291 HD Request # 5 | Timestamp of first Intraday data file record written: 2019-05-28 17:10:49 | 2019-07-08 10:54:22.291 HD Request # 5 | Historical data for ESU9 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-07-08 10:54:58.854 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-07-08 10:54:58.855 Historical data download thread signaled to stop. | 2019-07-08 10:54:58.855 HD Request # 5 | Received 8538851 records from 2019-05-28 17:10:49.000 to 2019-07-08 10:44:23.028 (40.7 days) and wrote 8538851 records for ESU9 | 2019-07-08 10:54:58.855 HD Request # 5 | Completion time: 37s | 2019-07-08 10:54:58.857 HD Request # 5 | Intraday data download complete for ESU9. Unique request ID: 4 | 2019-07-08 10:54:58.857 Removed historical data download ID 4 | 2019-07-08 10:54:58.857 ESU9 [C-D] 30 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-07-08 10:54:58.927 ESU9 [C] 30 Min #2 | Reloading chart. | 2019-07-08 10:54:58.928 Socket (2) | Socket gracefully closed by remote side. | 2019-07-08 10:54:58.929 Socket (2) | Closed. | 2019-07-08 10:54:58.929 ESU9 [C] 30 Min #2 | Reloading chart. | 2019-07-08 10:54:59.426 + Chart Data Loading Thread Stopwatch: 10.7573224 seconds. | 2019-07-08 10:55:09.690 ESU9 [C][M] 30 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-07-08 10:55:09.691 ESU9 [C][M] 30 Min #2 | StartDateTimeForLoadingOrderFills: 2019-04-16 06:30:00 | 2019-07-08 10:55:53.953 |
| [2019-07-08 19:00:28] |
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TransAct Trading WS | API key required. Restart Sierra Chart to obtain key. | 2019-07-08 10:53:20.687 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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