Support Board
Date/Time: Sat, 01 Feb 2025 12:38:46 +0000
Problem with buy and sell when iam LIVE trading.
View Count: 652
| [2019-07-04 16:09:56] |
| User759953 - Posts: 8 |
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Hello, My problem is that i manually can´t remove my stoploss, stop me out or move my target. But i can do that when iam sim trading. can someone from your tech team remote to my computer and solve this issue? AMPfutures tried to solve the problem but coudlnt understand why it dosent work Thanks, |
| [2019-07-04 18:07:27] |
| User759953 - Posts: 8 |
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Yes i know but i cant stop me out from a trade that i have entry... Only when i trade live!
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| [2019-07-05 15:17:44] |
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First thing we want you to do is to update to the current version of Sierra Chart following the instructions here: Software Download: Fast Update And then disable use of server-side OCO orders: Global Trade Settings Windows: Use Server Side OCO Orders (if supported) (Global Settings >> General Trade Settings >> General) And see if you still have the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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