Support Board
Date/Time: Sat, 01 Feb 2025 12:48:05 +0000
ESTX50 - issue with chart display
View Count: 649
| [2019-07-03 19:14:30] |
| manfretto - Posts: 117 |
|
Hi, I have an issue with correct display of chart for ESTX50 only (intraday). Other instruments show correctly. Daily is fine. However, intraday is cracked as below even when download is complete. |
Attachment Deleted.  ESTX50-intraday.png / V - Attached On 2019-07-03 19:12:53 UTC - Size: 25.14 KB - 236 views ESTX50-daily.png / V - Attached On 2019-07-03 19:13:02 UTC - Size: 31.19 KB - 241 views |
| [2019-07-03 20:23:06] |
| John - SC Support - Posts: 37656 |
|
First thing is to select Edit >> Delete All Data and Download when you have that chart active. Refer to the following for any help you may need with this: Edit Menu: Edit >> Delete All Data And Download This will force the data to redownload from your source and should take care of the problem. If you still have an issue, repost an image using the following instructions. It is important for us to be able to see all the information on the screen so we can analyze what might be happening: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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