Support Board
Date/Time: Sat, 01 Feb 2025 09:46:58 +0000
not receiving live feed
View Count: 624
| [2019-07-01 16:34:38] |
| User208416 - Posts: 39 |
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hi, one of my computers died and I switched to my laptop but now Iam unable to receive the live data feed for stocks ? |
| [2019-07-01 17:07:47] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-01 17:29:15] |
| User208416 - Posts: 39 |
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works now. this can be closed
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