Support Board
Date/Time: Sat, 01 Feb 2025 08:42:11 +0000
Study Collection
View Count: 1018
| [2019-07-01 16:16:50] |
| User24791 - Posts: 49 |
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I am attempting to delete all my personalized Study Collection files from the database following the instructions located at: Study Collections: Delete a Study Collection When I complete the deletion process the Study Collection Files remain when platform is restarted? What if anything am I doing wrong? Thanks, |
| [2019-07-02 03:59:44] |
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You have a number of files set to download, but we see that you have disabled the automatic download on this page: https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies So you should not have a problem. But, did you have that option disabled prior deleting the files and restarting Sierra Chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-02 04:00:27
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| [2019-07-02 11:25:08] |
| User24791 - Posts: 49 |
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But, did you have that option disabled prior deleting the files and restarting Sierra Chart? YES... it has always been set to Disable |
| [2019-07-02 15:44:30] |
| John - SC Support - Posts: 37656 |
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We are closing this thread, as this topic is being covered here: Study Collection For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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