Support Board
Date/Time: Sat, 01 Feb 2025 10:03:46 +0000
Invisible Order
View Count: 596
[2019-06-28 17:53:15] |
User291310 - Posts: 10 |
Dear Sir or Madame, On the trade activity log I see a supposed open order but cannot find or close this order anywhere. I have tried flatten all positions and the order is maintained. I do not know if there is an actual order because I cannot see it anywhere apart from the trade activity log. Please can you advise. Is this a phantom order or some sort? What can I do at this point to remedy this issue. Regards, |
[2019-06-30 01:11:24] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this section here to correct this: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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