Support Board
Date/Time: Sat, 01 Feb 2025 08:43:49 +0000
Invisible Order
View Count: 592
| [2019-06-28 17:47:06] |
| User291310 - Posts: 10 |
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Hi, On the trade activity log I see a supposed open order but cannot find or close this order anywhere. I have tried flatten all positions and the order is maintained. I do not know if there is an actual order because I cannot see it anywhere apart from the trade activity log. Please can you advise. Is this a phantom order or some sort? What can I do at this point to remedy this issue. |
| [2019-06-28 18:58:48] |
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You just need to adjust the Order Fills Start Date-Time in the Chart Settings to resolve this. This is explained here: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Just set it to the current Date-Time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-28 18:59:21
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