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Date/Time: Thu, 21 Nov 2024 21:25:02 +0000



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[2013-04-10 17:39:36]
Sierra Chart - Max - Posts: 5729
Hello!! I have an account with TransAct but when I down load the last verssion,bu when I open up the TransAct Platform the Sierra Charts does not download. Can you tell me why? or what I did wrong!!

Sierra Chart Support
[2013-04-11 02:26:48]
Sierra Chart Engineering - Posts: 104368


We are not completely understanding the problem.

Make sure you have successfully installed the Microsoft .NET Framework version 4:

http://www.sierrachart.com/index.php?l=doc/download.php#SystemRequirements

To respond you need to create a Sierra Chart account. Please follow through the instructions here:
http://www.sierrachart.com/index.php?l=doc/PostingInformation.php#HowToPost

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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