Support Board
Date/Time: Sat, 01 Feb 2025 06:39:47 +0000
Charts not updating (message log sent)
View Count: 663
| [2019-06-25 10:10:48] |
| User857142 - Posts: 82 |
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Hi Please see the screenshot attached. It has got gaps. Till few minutes back the chart was not updating and upper right numbers in DF (in green) were not updating. I am having a 30mbps connection without any problems. Other s/w were working well. Please help. I am also sending you the message log. Thanks |
Private File Attachment Deleted. |
| [2019-06-25 14:15:33] |
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In regards to the missing data, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart In regards to the chart not updating, follow the instructions here and let us know if the real-time data is being received: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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