Support Board
Date/Time: Sat, 01 Feb 2025 06:37:25 +0000
Sierra Resource Issues
View Count: 807
| [2019-06-24 19:47:02] |
| Ron009 - Posts: 15 |
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When I start Sierra it will barely run. I have attached two screenshots of the task manager. With just Windows 2016 running the CPU is at 5%. When I open Sierra he CPU usage goes to 99 - 100% and things barely run. The Desktop Window Manager is taking 72.9%. I don't know what to do. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29392 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29393 |
| [2019-06-24 19:49:00] |
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If you go to the Performance tab, what is the (CPU) Speed that you see when the Desktop Window Manager is using a lot of CPU? Are you using the computer with a monitor? Or are you connecting to it with Remote Desktop? Sierra Chart Support |
| [2019-06-24 20:54:41] |
| Ron009 - Posts: 15 |
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The CPU Speed is 3.29 as you can see. I think it has something to with the Desktop Window Manager. Yes on remote desktop. And I am using a computer with a monitor.
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 Sierra Performance.PNG / V - Attached On 2019-06-24 20:46:45 UTC - Size: 490.13 KB - 303 views Attachment Deleted. |
| [2019-06-24 23:28:34] |
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Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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