Support Board
Date/Time: Sat, 01 Feb 2025 06:41:55 +0000
Message Log submitted
View Count: 582
| [2019-06-20 20:51:42] |
| User95173 - Posts: 4 |
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Was disconnected twice from data today. Around 9:30am PST and again around 12:30pm PST. My internet connection was ok.
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| [2019-06-20 21:29:43] |
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Your Sierra Chart account is expired. You need to log into this Support Board with your active account. You can do that with Help >> Support Board. For the most reliable connectivity use this new service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-20 21:30:27
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| [2019-06-20 21:47:36] |
| User95173 - Posts: 4 |
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I have a live account with AMP (my broker). What do I need to do to update my information so you can help me with this issue?
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| [2019-06-20 23:53:44] |
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First with connectivity problems, this is not something we can help with. You need to log into this Support Board with your active account. You can do that with Help >> Support Board. When done post another message here. Also refer to: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#TechnicalSupportPolicy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-21 03:34:49
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To post a message in this thread, you need to log in with your Sierra Chart account: