Support Board
Date/Time: Sat, 01 Feb 2025 04:48:51 +0000
Average Fill price shows as 'Infinity'
View Count: 749
[2019-06-18 21:13:26] |
User144572 - Posts: 3 |
When reviewing orders under Trade>Trade Orders and Positions, average fill price shows string with value of 'Infinity' and not average fill price. Price and Price 2 columns also show 0.00. Did not find any hits on support board. Have uploaded logs. Please let me know if any further info needed. |
[2019-06-19 02:15:08] |
Sierra Chart Engineering - Posts: 104368 |
For what symbol and is this with simulated or live trading?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-06-19 02:29:36] |
User144572 - Posts: 3 |
Symbol was F.US.MESU19 and this was live trading
|
[2019-06-19 18:37:29] |
Sierra Chart Engineering - Posts: 104368 |
There must be a problem with the order fill data from CQG which is causing the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-19 18:37:37
|
[2019-06-20 01:41:34] |
User144572 - Posts: 3 |
Okay. Any way to tell from logs?
|
[2019-06-20 03:55:11] |
Sierra Chart Engineering - Posts: 104368 |
No we cannot tell. We tried to duplicate this and we ran a good test with multiple fills per order and could not reproduce.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: