Support Board
Date/Time: Sat, 01 Feb 2025 04:45:20 +0000
Margin or currency not defined
View Count: 713
| [2019-06-17 18:44:02] |
| User315411 - Posts: 47 |
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What does this mean? SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Margin or currency not defined for this product. Internal Order ID: 749. Service Order ID: 15573. Symbol: QMN19_FUT_NYMEX. Account: *** | 2019-06-17 11:36:18.442 * Date Time Of Last Edit: 2019-06-17 18:53:48
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| [2019-06-17 20:20:25] |
| User315411 - Posts: 47 |
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So no support?
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| [2019-06-17 20:38:39] |
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We need to contact TT about this .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-17 21:11:33] |
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This is something your clearing firm needs to resolve according to TT: It appears you do not have a product margin set at the company level. You will need to go into TT User Setup and apply a margin for the products you are trading.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-17 21:11:59
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