Support Board
Date/Time: Sat, 01 Feb 2025 04:59:52 +0000
Windows XP
View Count: 1339
| [2019-06-17 13:32:59] |
| User180126 - Posts: 12 |
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A XP OS user was workning on V 1460 up until today. Is Windows XP no longer supported even on much older versions of Sierra Charts? If anyone is still working on an XP machine please advise of the specific Version Number that may need to be installed so an old XP user can continue to work. Thank You |
| [2019-06-17 13:58:41] |
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There are versions they can use which support Windows XP. They can use version 1808 or an earlier version back to 1652. Follow the instructions here: Software Download: Software Rollback Procedure However, they really really need to get off of Windows XP, because we are going to be releasing the new Transact websocket API connection and they don't want to use that old bridge. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-17 13:59:25
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| [2019-06-18 16:13:03] |
| User180126 - Posts: 12 |
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When attempting to run the Sierra Chart Installer we were met with an error explaining that the software is not a valid 32 bit application. Does that mena that the Installer is 64 Bit? how do we make it compatable with a 32 bit XP Machine? if you have a different installer or a link that is neccessary Please advise. Thank You |
| [2019-06-19 19:36:23] |
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We apologize for not responding sooner. This is what we meant to post yesterday which was already prepared: The installer is definitely 32-bit. You can clearly tell by looking at it running in the Windows task manager because it has *32 after the filename. However, it might not be compatible on Windows XP thinking about it. We need to think about a solution. Update: we will provide a zip file in about 20 minutes to you with the relevant files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-19 19:36:38
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| [2019-06-19 19:43:48] |
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Here is the zip file. You just need to extract the files into the Sierra Chart installation folder which normally will be: C:\SierraChart\SierraChartTransactMA Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-20 02:56:23
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 SierraChart1808.zip - Attached On 2019-06-19 19:43:14 UTC - Size: 6.27 MB - 386 views |
| [2019-06-20 02:56:34] |
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We now realize the Link to the zip file above was private. It is now public.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-20 02:56:45
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