Support Board
Date/Time: Sat, 01 Feb 2025 05:03:12 +0000
Error message every time an order is placed in sim mode (v.1928)
View Count: 652
| [2019-06-14 02:34:27] |
| User723725 - Posts: 2 |
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I get that log coming up repeately on every order fill in sim. Any chance to get rid of it ? It makes trading sim almost impossible to use. |
 Capture.PNG / V - Attached On 2019-06-14 02:29:43 UTC - Size: 263.97 KB - 278 views |
| [2019-06-14 03:03:45] |
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This is very unusual. We do not think we have ever seen this before. Not sure why the order quantity would be 0. How are you submitting this order? Cancel that order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-14 03:04:13
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| [2019-06-14 11:40:18] |
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We are not sure how an order has a quantity of 0. Could you explain how this happened? In the next release if this is encountered when attempting to fill the order, it will just be canceled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-14 13:18:26] |
| User723725 - Posts: 2 |
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I continued investigating the issue, it seems that it was related to the type of attached orders saved in the trade window configuration I was using, not sure what that was but I just deleted that preset and made a new one from scratch, the issue finally disappeared.
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