Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 20:37:51 +0000



Study Collection cannot be saved

View Count: 1350

[2013-11-27 15:47:51]
Sawtooth - Posts: 4120
No .StdyCollct file is created when using Save Single or Save All, with or without the '-' suffix.

v1054.


[2013-11-27 16:54:38]
Sierra Chart Engineering - Posts: 104368
We see no problem with this. Nothing has changed with the saving of Study Collections. Is there any error message displayed in the Message Log?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-27 17:08:43]
Sawtooth - Posts: 4120
I get this in the Message log:

File error when writing study collection file: C:\Users\Tom\Documents\SierraChart DDT\data\Point at all new daily H/L-.StdyCollct | 2013-11-27 10:37:54

This happens on both a win7 and a XP system. The XP system has v1051.

I also have a v1019 on the XP box and it works in that version.

[2013-11-27 17:43:05]
Sawtooth - Posts: 4120
I installed a separate fresh instance of v1051 and it works.

The v1054 where it doesn't work was upgraded from v1051, v1046, v1032. It worked in v1032 before these upgrades.
[2013-11-29 07:26:11]
Sierra Chart Engineering - Posts: 104368
Nothing has changed which would cause a problem. Until we have more reports of this,if any, we do not know what the reason for this is.

We do not observe any problem ourselves in testing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-29 07:26:22
[2013-11-29 17:18:28]
Sawtooth - Posts: 4120
OK, this is all from user error. Sorry for the time wasted.

I was trying to use an invalid character '/' in the filename. When it didn't warm me, I assumed there was a problem.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account