Support Board
Date/Time: Fri, 31 Jan 2025 22:51:37 +0000
Can I get Sierra's platform working in spite of this
View Count: 655
| [2019-06-04 04:41:15] |
| User257506 - Posts: 9 |
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Some time ago I created two fake accounts to try your platform (on the same computer) Now I created this account (the "real"one) just three days ago. Theorically I have two weeks of free trial (I can't enjoy it cause I created fake accounts before on the same computer) Well ... if I want to activate Service Package 5 now ... on this same computer ... can I do it? Or I have to wait two weeks to my free trial expires before trying to activate the package? Cause maybe I activate the package before the trial expires and due to that I have troubles to get Sierra's platform working Thx |
| [2019-06-04 19:31:08] |
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Yes, you can activate Package 5 for your account at any time. Just select the package you want on this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation And ensure you have enough credit in your account for the package you selected. you can add credit to your account here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Although we see your account is active for the trial and it is good through 2019-06-07. So you could use the trial until that time and then change to Package 5. It is up to you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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