Support Board
Date/Time: Fri, 31 Jan 2025 22:36:47 +0000
Error Connect Sierra to Gaim Capital SIM
View Count: 767
| [2019-06-03 21:00:01] |
| User241889 - Posts: 1 |
|
Hi all, Can't connect to gain capital, I was Talking to them, they check and ask me to check with you. Here is the log message: GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-06-03 16:50:45.166 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-06-03 16:50:45.166 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-06-03 16:50:45.166 GAIN Capital FIX Trading: Sending the Logon message. | 2019-06-03 16:50:45.538 GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-06-03 16:50:45.706 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-06-03 16:50:45.706 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-03 16:50:45.706 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-03 16:50:45.706 GAIN Capital/OEC | Disconnected from the trading server. | 2019-06-03 16:50:45.706 GAIN Capital FIX Trading socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-03 16:50:45.706 GAIN Capital FIX Trading socket (1) | Closed. | 2019-06-03 16:50:45.706 GAIN Capital/OEC | Disconnected. | 2019-06-03 16:50:45.710 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-03 16:50:45.711 Date Time Of Last Edit: 2019-06-03 21:00:43
|
| [2019-06-04 03:46:18] |
| |
|
These are the relevant messages: GAIN Capital FIX Trading: Sending the Logon message. | 2019-06-03 16:50:45.538
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-06-03 16:50:45.706 Refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: