Support Board
Date/Time: Fri, 31 Jan 2025 23:49:38 +0000
Out of order time stamp detected
View Count: 708
| [2019-06-03 13:24:13] |
| User142227 - Posts: 19 |
|
Good morning. I'm getting the above error on 2 of the charts I have open (CL and 6e) and when I follow the instructions for edit/delete download data, it will temporarily corrects the issue then it will revert back to the times being out of order. |
| [2019-06-03 14:05:34] |
| |
|
We see you are using Gain Capital. It must be a problem with that data feed because someone else is reporting this as well. The only thing we can say is try reconnecting to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And then afterwards re-download the data from just before where the problem begins: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-03 14:05:49
|
To post a message in this thread, you need to log in with your Sierra Chart account: