Support Board
Date/Time: Fri, 31 Jan 2025 23:00:36 +0000
Bitmex Historical depth missing.
View Count: 823
| [2019-06-03 01:39:56] |
| Andrew Ton - Posts: 28 |
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Hi, My bitmex historical depth chart all of a sudden just went blank after a certain range with shown bids and offers distributed unevenly. I'm on the latest version, my trade/data service historical depth is set to 0. Please help. |
| [2019-06-03 15:16:08] |
| Andrew Ton - Posts: 28 |
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Hello, Can anyone please help with this?
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| [2019-06-03 17:16:41] |
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We believe the basis of this is faulty market depth data from BitMex. We are working to filter some of that out but this is only going to help partially.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-03 17:16:53
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| [2019-06-03 17:37:46] |
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At this time the BitMex market depth data is completely wrong and/or has serious issues. This is a BitMex issue. Therefore the Market Depth Historical Graph will not be displaying any valid data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-04 07:01:28] |
| Andrew Ton - Posts: 28 |
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Apperently they had an maintenance between 1-3UTC. However, things haven't been back to normal yet. Is there any update on this ?
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| [2019-06-04 10:46:19] |
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Refer to our response here related to this: Again Bitmex orderbook issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-04 10:47:16
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