Support Board
Date/Time: Sun, 24 Nov 2024 19:30:57 +0000
High/Low shown in DOM
View Count: 1230
| [2013-11-27 06:29:16] |
| Bapovs01 - Posts: 24 |
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Hello support, the high/low in the DOM is not shown the actual high/low of the day but only the high/low from the point SC is started. This was correct as far as i can remember in versions below 1047. now running the 1054 and the problem still exists. specs: windows 8.1 SC 1054 service: FXCM FIX trading edit: i see now in the change log version 1049 this: ''Corrected a problem where when there is continuously changing Daily High and Low data from a data service, Historical Daily charts will reload when the new High and Low values indicate a new trading day has begun. There has been problems with the Daily High and Low data from the FXCM Forex data feed, recently.'' I think this is when my problem started Date Time Of Last Edit: 2013-11-27 06:31:43
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| [2013-11-27 07:02:04] |
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The High and Low data from FXCM has become completely unstable and we had to disable use of it. We have reported the problem to them several times. Actually, as we consider this some more, we do have a solution that we can implement. This will be out in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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