Support Board
Date/Time: Fri, 31 Jan 2025 20:51:09 +0000
No Account Specified Error
View Count: 763
| [2019-05-28 12:01:11] |
| User813860 - Posts: 5 |
|
I am receiving an error message saying "No Account Specified" only on the NQ chart - settings appear the same as other charts which do not have the error message. How do I fix this issue?
|
| [2019-05-28 12:03:30] |
| |
|
Provide us the actual order rejection message line. Refer to: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-28 12:14:01] |
| User813860 - Posts: 5 |
|
As requested: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance Order 2019-05-28 05:47:07.933 Flagging orders waiting for service update. Account: No account specified Unspecified None |
| [2019-05-28 12:18:45] |
| |
|
This is nothing to be concerned with. For that particular update there will not be an associated account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-28 12:23:14] |
| User813860 - Posts: 5 |
|
The issue is trades are not being completed. Is there a different setting I need to check?
|
| [2019-05-28 12:36:27] |
| |
|
Is there an order rejection showing up in the Trade >> Trade Service Log when you submit an order?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: