Support Board
Date/Time: Fri, 31 Jan 2025 22:52:19 +0000
Chart Replay working on #2 instance, but not #1
View Count: 868
| [2019-05-28 00:09:02] |
| stphnlwlsh - Posts: 26 |
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I have 2 instances that I run regularly. #1 has all of my order flow and numbers bars charts, then I have #2 with my higher level charts to take advantage of my second monitor. I was running some replays last night and noticed that #2 works as expected (prompts to clear trade activity and replays), however #1 does nothing. The documentation is clear, and I've read through it. But I'm clearly missing something. I'm on the futures trade evaluator, but even flipping back over to my live account with CQG, I get nothing different. Any help on this? |
| [2019-05-28 09:41:15] |
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however #1 does nothing. We do not understand this. What exactly do you mean?If the Chart Replay window is not visible, refer to: Replaying Charts: Chart Replay Window Not Visible Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-28 09:41:30
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| [2019-05-28 11:54:11] |
| stphnlwlsh - Posts: 26 |
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Instance #2 does chart replay as expected. Instance #1 chart replay does not work. I get the replay control window, set a date in the past that is within the days that are loaded, click play, but nothing happens. No confirmation to clear trades or rolling back to the date requested. Date Time Of Last Edit: 2019-05-28 11:56:08
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| [2019-05-28 15:01:08] |
| stphnlwlsh - Posts: 26 |
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More context. Forgot to check the log, but it appears that with the Futures Trading evaluator because trade simulation mode is unavailable, the replay cannot well, replay. I get "service client does not support enabling trade simulation mode" It's odd that instance #2 does either does not respect this rule, or instance #1 should allow it. I'm hoping that instance #1 could allow for this somehow. |
| [2019-05-29 15:52:14] |
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We will be looking this over today and determining what the best solution is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-30 02:06:01] |
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A solution to this has been implemented and will be out in version 1927 coming out later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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