Support Board
Date/Time: Sun, 24 Nov 2024 20:00:46 +0000
TFZ3 loads for daily but not for intraday. I went through the FAQ and made sure the setups were
View Count: 1336
| [2013-11-26 13:59:03] |
| FredDLewis - Posts: 2 |
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TFZ3 loads for daily but not for intraday. I went through the FAQ and made sure the setup were right. I am using the SC Historical Intraday data service. Other symbols such as YMZ3 load correctly. The ICE Sugar contract (SBH4) doesn't load intraday either but does load daily. Both these symbols are for the ICE exchange. I pasted my log below: Software version: 1031 | 2013-11-26 05:16:31 Usage end date: 2013-12-06 | 2013-11-26 05:16:31 Sierra Chart Historical Data Service is included. | 2013-11-26 05:16:31 Active service: SC Historical Intraday Futures Data | 2013-11-26 05:16:31 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-26 05:16:31 2013-11-26 05:16:31 Local computer clock time | 2013-11-26 05:16:31 2013-11-26 13:16:31 GMT time | 2013-11-26 05:16:31 2013-11-26 05:16:31 Time zone adjusted time | 2013-11-26 05:16:31 Time difference to server time: 0 seconds. | 2013-11-26 05:16:31 Program path: C:\SierraChart\ | 2013-11-26 05:16:31 Data Files path: C:\SierraChart\Data\ | 2013-11-26 05:16:31 OS Version Number: 6.1 | 2013-11-26 05:16:31 Limiting the number of days back for the continuous futures chart to 3 years based on the account type. | 2013-11-26 05:16:35 Symbols used for SBH14 continuous contract chart: | 2013-11-26 05:16:35 SBH11 | 2013-11-26 05:16:35 SBK11 | 2013-11-26 05:16:35 SBN11 | 2013-11-26 05:16:35 SBV11 | 2013-11-26 05:16:35 SBH12 | 2013-11-26 05:16:35 SBK12 | 2013-11-26 05:16:35 SBN12 | 2013-11-26 05:16:35 SBV12 | 2013-11-26 05:16:35 SBH13 | 2013-11-26 05:16:35 SBK13 | 2013-11-26 05:16:35 SBN13 | 2013-11-26 05:16:35 SBV13 | 2013-11-26 05:16:35 SBH14 | 2013-11-26 05:16:35 HD Request # 2 - Downloading Intraday chart data for YMZ3 to the file YMZ3.scid. Service: scsrv | 2013-11-26 05:16:35 HD Request # 2 - Starting date and time in file: 2013-11-25 13:30:00.0 | 2013-11-26 05:16:35 HD Request # 2 - Using server: ds5.sierracharts.com port 10049 | 2013-11-26 05:16:35 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-26 05:16:35 The network socket is connected. | 2013-11-26 05:16:35 HD Request # 2 - Requesting up to 180 days of Intraday data. | 2013-11-26 05:16:35 HD Request # 4 - Downloading Historical Daily chart data for SBH14. Starting date: 2013-11-22. Service: scsrv | 2013-11-26 05:16:35 HD Request # 4 - Requesting historical Daily data for SBH14 starting at 2013-11-21 | 2013-11-26 05:16:35 HD Request # 2 - Decompressing data. | 2013-11-26 05:16:36 HD Request # 2 - Receiving Intraday data for YMZ3 starting at 2013-11-25 13:30:00 | 2013-11-26 05:16:36 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-11-25 13:30:00 | 2013-11-26 05:16:36 Socket closed. No error. | 2013-11-26 05:16:36 HD Request # 4 - Receiving historical Daily data for SBH14 starting at 2013-11-21 | 2013-11-26 05:16:36 Writing historical Daily data for SBH14 to the file SBH14.dly | 2013-11-26 05:16:36 HD Request # 4 - Received 4 records from 2013-11-21 00:00:00 to 2013-11-26 00:00:00 (6.0 days) and wrote 3 records for SBH14 | 2013-11-26 05:16:36 HD Request # 4 - Daily download COMPLETE for SBH14 | 2013-11-26 05:16:36 HD Request # 2 - Historical data for YMZ3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-11-26 05:16:36 HD Request # 2 - Received 1 record from 2013-11-25 13:30:00 to 2013-11-25 13:30:00 (0.0 seconds) and wrote 1 record for YMZ3 | 2013-11-26 05:16:36 HD Request # 2 - Intraday download COMPLETE for YMZ3 | 2013-11-26 05:16:36 HD Request # 5 - Downloading Historical Daily chart data for RJZ13. Starting date: 2013-11-22. Service: scsrv | 2013-11-26 05:16:36 HD Request # 5 - Requesting historical Daily data for RJZ13 starting at 2013-11-21 | 2013-11-26 05:16:36 HD Request # 5 - Receiving historical Daily data for RJZ13 starting at 2013-11-21 | 2013-11-26 05:16:36 Writing historical Daily data for RJZ13 to the file RJZ13.dly | 2013-11-26 05:16:36 HD Request # 5 - Received 4 records from 2013-11-21 00:00:00 to 2013-11-26 00:00:00 (6.0 days) and wrote 3 records for RJZ13 | 2013-11-26 05:16:36 HD Request # 5 - Daily download COMPLETE for RJZ13 | 2013-11-26 05:16:36 SC Historical Intraday Futures Data: Connected. | 2013-11-26 05:16:37 Starting updates for: YMZ3 | 2013-11-26 05:16:37 This service does not provide real-time data. Symbol: YMZ3 | 2013-11-26 05:16:37 HD Request # 6 - Downloading Intraday chart data for YMZ3 to the file YMZ3.scid. Service: scsrv | 2013-11-26 05:16:37 HD Request # 6 - Starting date and time in file: 2013-11-25 13:30:00.0 | 2013-11-26 05:16:37 HD Request # 6 - Using server: ds4.sierracharts.com port 10049 | 2013-11-26 05:16:37 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-11-26 05:16:37 Starting updates for: SBH4 | 2013-11-26 05:16:37 This service does not provide real-time data. Symbol: SBH4 | 2013-11-26 05:16:37 The network socket is connected. | 2013-11-26 05:16:37 HD Request # 6 - Requesting up to 180 days of Intraday data. | 2013-11-26 05:16:37 Starting updates for: TFZ3 | 2013-11-26 05:16:37 This service does not provide real-time data. Symbol: TFZ3 | 2013-11-26 05:16:37 HD Request # 6 - Decompressing data. | 2013-11-26 05:16:38 HD Request # 6 - Receiving Intraday data for YMZ3 starting at 2013-11-25 13:30:00 | 2013-11-26 05:16:38 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-11-25 13:30:00 | 2013-11-26 05:16:38 Socket closed. No error. | 2013-11-26 05:16:38 HD Request # 6 - Received 1 record from 2013-11-25 13:30:00 to 2013-11-25 13:30:00 (0.0 seconds) and wrote 1 record for YMZ3 | 2013-11-26 05:16:38 HD Request # 6 - Intraday download COMPLETE for YMZ3 | 2013-11-26 05:16:38 Real-time intraday chart data file updates started for YMZ3 | 2013-11-26 05:16:38 HD Request # 8 - Downloading Historical Daily chart data for SBV13. Starting date: 2013-09-27. Service: scsrv | 2013-11-26 05:16:42 HD Request # 8 - Requesting historical Daily data for SBV13 starting at 2013-09-26 | 2013-11-26 05:16:42 HD Request # 8 - Receiving historical Daily data for SBV13 starting at 2013-09-26 | 2013-11-26 05:16:44 Writing historical Daily data for SBV13 to the file SBV13.dly | 2013-11-26 05:16:44 HD Request # 8 - Received 3 records from 2013-09-26 00:00:00 to 2013-09-30 00:00:00 (5.0 days) and wrote 2 records for SBV13 | 2013-11-26 05:16:44 HD Request # 8 - Daily download COMPLETE for SBV13 | 2013-11-26 05:16:44 LoadContinuousDailyData: Using SBH11. Earliest transition date: 2011-02-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBH11 (2011-02-17 V:39803) to SBK11 (2011-02-17 V:49421). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBK11. Earliest transition date: 2011-04-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBK11 (2011-04-14 V:35787) to SBN11 (2011-04-14 V:38838). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBN11. Earliest transition date: 2011-06-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBN11 (2011-06-17 V:48189) to SBV11 (2011-06-17 V:51018). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBV11. Earliest transition date: 2011-09-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBV11 (2011-09-19 V:31630) to SBH12 (2011-09-19 V:48311). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBH12. Earliest transition date: 2012-02-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBH12 (2012-02-16 V:45013) to SBK12 (2012-02-16 V:45455). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBK12. Earliest transition date: 2012-04-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBK12 (2012-04-11 V:43838) to SBN12 (2012-04-11 V:46994). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBN12. Earliest transition date: 2012-06-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBN12 (2012-06-18 V:52712) to SBV12 (2012-06-18 V:61017). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBV12. Earliest transition date: 2012-09-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBV12 (2012-09-19 V:44784) to SBH13 (2012-09-19 V:52627). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBH13. Earliest transition date: 2013-02-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBH13 (2013-02-14 V:79300) to SBK13 (2013-02-14 V:83540). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBK13. Earliest transition date: 2013-04-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBK13 (2013-04-16 V:53993) to SBN13 (2013-04-16 V:71374). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBN13. Earliest transition date: 2013-06-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBN13 (2013-06-13 V:93828) to SBV13 (2013-06-13 V:96192). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBV13. Earliest transition date: 2013-09-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Transitioning from SBV13 (2013-09-19 V:57187) to SBH14 (2013-09-19 V:91834). | 2013-11-26 05:16:45 LoadContinuousDailyData: Using SBH14. Earliest transition date: 2014-02-01 | 2013-11-26 05:16:45 LoadContinuousDailyData: Reached the end of SBH14 at 2013-11-26. This is the last symbol. | 2013-11-26 05:16:45 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:17:07 HD Request # 9 - Downloading Intraday chart data for TFZ3 to the file TFZ3.scid. Service: scsrv | 2013-11-26 05:17:07 HD Request # 9 - Using server: ds3.sierracharts.com port 10049 | 2013-11-26 05:17:07 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-26 05:17:07 The network socket is connected. | 2013-11-26 05:17:07 HD Request # 9 - Requesting up to 180 days of Intraday data. | 2013-11-26 05:17:07 HD Request # 9 - Decompressing data. | 2013-11-26 05:17:08 Socket closed. No error. | 2013-11-26 05:17:08 HD Request # 9 - Received 0 records and wrote 0 records for TFZ3 | 2013-11-26 05:17:08 HD Request # 9 - Intraday download COMPLETE for TFZ3 | 2013-11-26 05:17:08 Real-time intraday chart data file updates started for TFZ3 | 2013-11-26 05:17:08 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:25:53 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:25:59 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:26:01 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:26:08 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SBH4.scid | 2013-11-26 05:26:30 HD Request # 11 - Downloading Intraday chart data for SBH4 to the file SBH4.scid. Service: scsrv | 2013-11-26 05:26:31 HD Request # 11 - Using server: ds5.sierracharts.com port 10049 | 2013-11-26 05:26:31 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-26 05:26:31 The network socket is connected. | 2013-11-26 05:26:31 HD Request # 11 - Requesting up to 180 days of Intraday data. | 2013-11-26 05:26:31 HD Request # 11 - Decompressing data. | 2013-11-26 05:26:31 Socket closed. No error. | 2013-11-26 05:26:31 HD Request # 11 - Received 0 records and wrote 0 records for SBH4 | 2013-11-26 05:26:31 HD Request # 11 - Intraday download COMPLETE for SBH4 | 2013-11-26 05:26:31 Real-time intraday chart data file updates started for SBH4 | 2013-11-26 05:26:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:37:01 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:37:08 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:37:09 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:37:10 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:37:11 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TFZ3.scid | 2013-11-26 05:44:50 Please let me know how to fix this. Thanks, Fred |
| [2013-11-26 14:39:59] |
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For ICE data you need to use this service: http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html It is listed as "SC Historical Data". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-26 14:51:34] |
| FredDLewis - Posts: 2 |
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Thank you for your fast response. It worked and I have all the ICE data intraday now. :) --Fred
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