Support Board
Date/Time: Fri, 31 Jan 2025 22:12:09 +0000
Trading on chart Trade orders and position window
View Count: 766
[2019-05-23 12:20:07] |
User364859 - Posts: 26 |
Hello When I trade on the trading window or with right click, it makes the orders, but on the Orders and position windows, status, all trades stey "open" an after i short time, these open trades where deleted. Waht is wrong, and have you a good instruction or check list, how to configure the trade window on the chart and on which side is which parameter to set? I is very regrettably , that you don't use a phone or skipe for the customer service, that would be much much easier skype: xxxxxxxxx Thank you walter Date Time Of Last Edit: 2019-05-23 21:52:53
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[2019-05-25 14:03:26] |
Sierra Chart Engineering - Posts: 104368 |
This is explained here: Trading Information Windows: Automatic Clearing of Orders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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