Support Board
Date/Time: Sun, 24 Nov 2024 20:46:42 +0000
Not updating symbols INTC& CSCO
View Count: 1327
| [2013-11-26 13:10:13] |
| Helmut Stalzer - Posts: 1 |
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Stopped updating Symbols INTC & CSCO ON 11-19-13, all other symbols seem to work fine.
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| [2013-11-26 15:36:40] |
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This has to do with Interactive brokers. We are going to be working on this issue today. It is kind of complicated and has to do with changes on the Interactive Brokers side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-26 21:39:52] |
| jbetlach - Posts: 30 |
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+1, the same happening to me with IBKR
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| [2013-11-26 22:22:03] |
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We were going to be solving this issue today by supporting the Primary Exchange member when specifying Interactive Brokers symbols. However, IB has contacted us and they are going to implement a solution on their side. You will need to specify the Exchange and the Primary Exchange by using this particular format here: https://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Stock Refer to this section: Stocks With Specified Exchange and Primary Exchange Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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