Support Board
Date/Time: Fri, 31 Jan 2025 18:59:49 +0000
Data Issue
View Count: 637
| [2019-05-17 03:54:25] |
| User531625 - Posts: 2 |
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Good morning I have some gaps in my charts (missing candles) and previous orders (inventory) that remain in the chart even though the orders are not actual anymore. (see attachement gap and inventory) I already tried to disoconnect and reconnect and reloded all charts but the issue remains. Can you please help me with this issue. Thanks and kind regards, Thomas Date Time Of Last Edit: 2019-05-17 04:06:48
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 inventory.png / V - Attached On 2019-05-17 03:53:57 UTC - Size: 593.06 KB - 243 views |
| [2019-05-17 04:07:47] |
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Those images are too complicated for us to understand what you are trying to refer to in them. To post an image, refer to: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage If there is any missing data, then follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-17 04:08:04
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