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Date/Time: Fri, 31 Jan 2025 16:02:28 +0000



[User Discussion] - UNABLE TO LOG INN

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[2019-05-14 19:28:20]
User676547 - Posts: 2
I have recently, added jigsaw trader fro my trading and analysis. I had to get second data connection for my system . this changed my CQG user name and password.
Since this change I am unable to log in Sierra Chart.
I have contacted Sweet future my broker and they say my CQG User ID and password are Correct So they wanted me to contact you.
If you need to contact them At Sweet Futures their Telephone number is

1 800 525 1085 .

Thank you
Rajendra
Date Time Of Last Edit: 2019-05-14 20:01:48
[2019-05-14 20:02:45]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed with File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-14 20:03:06

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