Support Board
Date/Time: Fri, 31 Jan 2025 16:52:23 +0000
Accessing Market Data from Other Instances of Sierra Chart
View Count: 676
| [2019-05-13 17:36:10] |
| User53601 - Posts: 106 |
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Hello, After downloading the latest version od SC, a find out that I have to set the new settings to use Data from Other Instance of Sierra Chart. I followed the instructions described in: Accessing Market Data from Other Instances of Sierra Chart. Finally, I added a symbol to GlobalSymbolSettings.XML file, which I want to use on the chart connected to Interactive Brokers. The documentation says: You will see the symbol listed in File >> Find Symbol >> Custom or whatever you have set the <category> tag to. But that is not the case. The symbol is not listed. Can you please advise with this. Thank you |
| [2019-05-13 21:47:00] |
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We apologize for this. We are going to get this resolved as quickly as possible. There was a misunderstanding during the development process of the Symbol Settings leading to this. Assuming there is not a mistake with the Symbol Settings you have created. But the main point we are describing here is that there is not a way to add new symbol settings in the new interface for Symbol Settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-14 04:43:04
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| [2019-05-16 00:56:54] |
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Our answer in regards to post #1 was not correct. This functionality is still supported in the current version but we want you to update version 1919: Software Download: Fast Update If you still have a problem, let us know what Data or Trading service Sierra Chart is set to, and provide the XML code block you are using, here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-16 00:57:23
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