Support Board
Date/Time: Fri, 31 Jan 2025 12:54:51 +0000
Message Log error
View Count: 572
| [2019-05-06 15:21:01] |
| User373586 - Posts: 1 |
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There are messages keep showing in Message Log below (about fail to connect Interactive brokers) : ============================================================================================ Software version: 1915 64-bit | 2019-05-06 23:12:20 Usage end date: 2019-05-21 | 2019-05-06 23:12:20 Enabled for: Advanced Features. | 2019-05-06 23:12:20 Enabled for: Advanced Features 2. | 2019-05-06 23:12:20 Enabled for: Sierra Chart Historical Data Service. | 2019-05-06 23:12:20 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-05-06 23:12:20 Current selected Data/Trading service: SC Data - All Services | 2019-05-06 23:12:20 Chart Update Interval: 500 | 2019-05-06 23:12:20 Intraday Data Storage Time Unit: 0 | 2019-05-06 23:12:20 Time Zone: +08:00:00 (HKT+08) | 2019-05-06 23:12:20 2019-05-06 23:12:20 Local computer time | 2019-05-06 23:12:20 2019-05-06 15:12:20 Local computer time in UTC | 2019-05-06 23:12:20 2019-05-06 23:12:20 Local computer time in SC Time Zone | 2019-05-06 23:12:20 2019-05-06 15:10:28 Server time in UTC | 2019-05-06 23:12:20 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-05-06 23:12:20 Program path: S:\SierraChart\ | 2019-05-06 23:12:20 Data Files path: S:\SierraChart\Data\ | 2019-05-06 23:12:20 OS Version Number: 10.0 | 2019-05-06 23:12:20 Locale Setting: C | 2019-05-06 23:12:20 DLLs: UserContributedStudies.dll | 2019-05-06 23:12:20 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-05-06 23:12:39 Socket (1) | Creating socket. | 2019-05-06 23:12:39 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-05-06 23:12:39 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-05-06 23:12:40 * Interactive Brokers | Failed to connect to the data and trade server. | 2019-05-06 23:12:40 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2019-05-06 23:12:40 * Interactive Brokers | Disconnected from the server. | 2019-05-06 23:12:40 Interactive Brokers | Disconnected. | 2019-05-06 23:12:40 Socket (1) | Closed. | 2019-05-06 23:12:40 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-05-06 23:13:10 Socket (1) | Creating socket. | 2019-05-06 23:13:10 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-05-06 23:13:10 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-05-06 23:13:11 * Interactive Brokers | Failed to connect to the data and trade server. | 2019-05-06 23:13:11 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2019-05-06 23:13:11 * Interactive Brokers | Disconnected from the server. | 2019-05-06 23:13:11 Interactive Brokers | Disconnected. | 2019-05-06 23:13:11 Socket (1) | Closed. | 2019-05-06 23:13:11 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-05-06 23:13:41 . . . ============================================================================================= Would like to know why and how to solve the problem ? Thanks a lot ! Date Time Of Last Edit: 2019-05-06 21:09:57
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| [2019-05-06 17:11:08] |
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We see that you are trying to connect to Interactive Brokers TWS. Make sure that you are running TWS, have it setup to accept a connection from Sierra Chart, and are not blocking Sierra Chart with a Firewall. Refer to the Interactive Brokers setup instructions here: Interactive Brokers Trading Service: Setup Instructions Sierra Chart Support |
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