Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 02:27:37 +0000



Mouse intervall between multiple clicks

View Count: 1062

[2019-04-26 19:18:51]
User569257 - Posts: 10
Hi,

couldn`t find a solution for my Problem on the Platform. Don't know exactly how to describe the Situation. When clicking 3 times on the Dom to set "3 Limits" with Left Mouse Click, it only recognizes 2 Clicks and sets 2 Limit Orders. Somewhere i have seen a setting where you can chance the Intervall Speed between each Mouse Clicks. But can't find it.

Thanks
[2019-04-26 20:23:49]
Sierra Chart Engineering - Posts: 104368
No, there is no setting like this.

Check to see if any of these orders got rejected. Look in the Trade >> Trade Service Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-29 05:02:07]
typemike1 - Posts: 4
Hi,
I have this same problem. If I click the mouse rapidly to submit orders, it doesn't register all of them (ie. click 3 times, only recognises 2, click 7 times register 4-5). No orders rejected. If I use a keyboard shortcut I can press rapidly and it will catch all the submitted actions. I was using jigsaw on the same PC setup before and it works fine so don't think its a problem with my mouse. Anything I can do to fix this?

Thanks in advance
[2020-05-29 06:11:54]
Sierra Chart Engineering - Posts: 104368
The problem is those mouse clicks you are describing are being interpreted as double-click actions and will not submit orders. So you cannot do rapid actions like that. It is not supported. Refer to:
Chart Trading and the Chart DOM: Double Click Operations in Order Entry Columns
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-29 06:12:59
[2020-05-29 14:03:36]
JohnR - User831573 - Posts: 330
You can set mouse options within Windows 10.

JohnR
imageMouse dbl click speed 2020-05-29_10-01-37.png / V - Attached On 2020-05-29 14:03:08 UTC - Size: 55.53 KB - 246 views
[2025-02-07 19:20:26]
MTScalper - Posts: 19
It would be better not to depend on this situation. For those who scalp thinly futures like NQ, and work with a single size, the ability to click more quickly is essential. This setting is limiting, especially for traders coming from other DOMs that do not have this issue, such as B.Map or Jig. I hope this inconvenient setting can be resolved soon.
Date Time Of Last Edit: 2025-02-07 19:21:03

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account