Support Board
Date/Time: Fri, 31 Jan 2025 11:49:06 +0000
Refund remaining to service balance credit or payment debit card
View Count: 10895
| [2019-04-24 01:10:05] |
| User457299 - Posts: 38 |
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Hi There is a sudden change in my trading style and methodology; would like to make changes in my subscriptions schedule. Currently I subscribe to 3 months ending 4th July, I would like to use Sierra Chart till 4th May and the remaining 2 months to be credit back to my service balance credit or payment card. I understand that the first month will be charged at $26, the balance of the remaining 2 months can be refunded. Kindly advise on the charges for both options; credit to my service balance and payment card. Apologies for any inconvenience caused. Regards Wee Jiat |
| [2019-04-24 17:47:10] |
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We have refunded 2 months back to your Services Balance. A refund back to your card will incur a 5 USD refund fee as is stated by our refund policy here: Sierra Chart Purchase and License Information: Refunds Sierra Chart Support |
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