Support Board
Date/Time: Sun, 24 Nov 2024 19:00:32 +0000
Charting Irregularity with 15 second bars
View Count: 1424
| [2013-11-21 19:59:42] |
| graggy - Posts: 15 |
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I am running version 1045, my data source is OEC live, my "Intraday Data Storage Time Unit" is "1 Tick". The attached images for today's GCLF4 data shows that "14 second" and "16 second" chart intervals produce correct charts, but the "15 second" chart has weird extra bars with exactly the same timestamp (see 12:19:15 as an example). Date Time Of Last Edit: 2013-11-21 20:05:30
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 GCLF4 14 sec #3 41599.831.png / V - Attached On 2013-11-21 19:57:17 UTC - Size: 18.77 KB - 403 views GCLF4 15 sec #2 41599.831.png / V - Attached On 2013-11-21 19:57:23 UTC - Size: 14.88 KB - 423 views GCLF4 16 sec #1 41599.831.png / V - Attached On 2013-11-21 19:57:29 UTC - Size: 18.96 KB - 462 views |
| [2013-11-21 20:05:48] |
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This is due to faulty OEC data. Re-download the data in the chart by selecting Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-21 20:06:04
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| [2013-11-21 20:18:35] |
| graggy - Posts: 15 |
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I already tried "Delete All Data and Download" but got the same error. In addition, I charted a different symbol (YMZ3) and got a similar result. I looked into the .scid data file and there were no extra ticks. I tried to attach the data file to the original post, but was unable to do so. Date Time Of Last Edit: 2013-11-21 20:23:00
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| [2013-11-21 20:28:33] |
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This appears to be a problem on our side. We are going to look into it today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-22 02:46:52] |
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This will be resolved in version 1049 coming out now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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