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Date/Time: Fri, 31 Jan 2025 06:13:41 +0000



i CAN NOT LOG IN

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[2019-04-12 06:54:50]
CLAUDINE PETIT-ROUX - Posts: 3
Hello,
I can not connect my account.
I asked Stage Five the Rithmic stream.
I use these identifiers to connect to dormanaccount.

I connected to SierraChart with username : but since I have Stage Five and Rithmic it is not possible.

I contacted Stage Five about it and they advised me to ask you to change the userneme and password for me.

Thank you to help me.
Claudine
Date Time Of Last Edit: 2019-04-12 08:50:35
imageMessage erreur.PNG / V - Attached On 2019-04-12 06:53:54 UTC - Size: 10.8 KB - 255 views
imageSIERRA CHART CONNEXION.PNG / V - Attached On 2019-04-12 06:54:18 UTC - Size: 200.33 KB - 285 views
[2019-04-12 17:55:10]
Sierra Chart Engineering - Posts: 104368
Do not post any usernames or passwords here. We have removed those.

Did Stage 5 provide you a Username and Password for Rithmic?

Follow the instructions here and enter those as specified:
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-12 17:55:22

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