Support Board
Date/Time: Mon, 25 Nov 2024 01:54:30 +0000
[User Discussion] - No Symbols listed
View Count: 2430
| [2013-11-20 21:52:52] |
| kamicrazy - Posts: 18 |
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Hi I have just installed Sierra Chart. I cannot see any symbols when I go to Find Symbols In my message log there is something about updating Symbol settings Then there is an error message that says Reading for an HTTP request failed. Windows error code 18: No More files I have tried the Update From Server button under global settings | symbol settings but I just keep getting this error. Is there something wrong on my end? |
| [2013-11-20 22:08:51] |
| kamicrazy - Posts: 18 |
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Okay There is some sort of regression going from crossover 12.5.1 on OS X to crossover 13. I moved back a version and things are working... |
| [2013-11-20 22:34:06] |
| kamicrazy - Posts: 18 |
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I"ve logged a support ticket with code weavers asking about this regression. However it would be really helpful if Sierra Chart support could explain what that error means and what function is failing. |
| [2013-11-21 03:17:52] |
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We need the actual Message Log to tell you what particular function is giving an error. As far as what the error means, we do not know. We have not seen it before and we do not know what Windows exactly means by in relation to its HTTP functions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-21 03:22:17] |
| kamicrazy - Posts: 18 |
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Would this help? This is what happens if I press the Update From Server button in Global Symbol Settings Software version: 1048 | 2013-11-20 22:21:07 Usage end date: 2013-12-21 | 2013-11-20 22:21:07 Enabled for: Sierra Chart Historical Data Service. | 2013-11-20 22:21:07 Active service: SC Forex Data (FXCM) | 2013-11-20 22:21:07 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-20 22:21:07 2013-11-21 16:21:07 Local computer clock time | 2013-11-20 22:21:07 2013-11-21 03:21:07 GMT time | 2013-11-20 22:21:07 2013-11-20 22:21:07 Time zone adjusted time | 2013-11-20 22:21:07 Time difference to server time: 0 seconds. | 2013-11-20 22:21:07 Program path: C:\SierraChart\ | 2013-11-20 22:21:07 Data Files path: C:\SierraChart\Data\ | 2013-11-20 22:21:07 OS Version Number: 6.1 | 2013-11-20 22:21:07 Checking for new symbol settings for scfxcm | 2013-11-20 22:21:07 SC Forex Data (FXCM): Connecting to the market data server. ds3.sierracharts.com:443 | 2013-11-20 22:21:12 SC Forex Data (FXCM) - Local market data port: 0 | 2013-11-20 22:21:12 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-20 22:21:12 The network socket is connected. | 2013-11-20 22:21:12 SC Forex Data (FXCM): Connected to market data server. Now authorizing. | 2013-11-20 22:21:12 SC Forex Data (FXCM): Connected to market data server. | 2013-11-20 22:21:12 Requesting symbol settings for scfxcm. Overwrite = on. | 2013-11-20 22:21:21 Reading for a HTTP request (1) failed. Windows error code 18: No more files. | 2013-11-20 22:21:23 Request for symbol settings failed. | 2013-11-20 22:21:23 |
| [2013-11-21 03:47:04] |
| ganz - Posts: 1048 |
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kamicrazy FYI: crossover 13 uses wine 1.7(.4) (devel) because of http://www.phoronix.com/scan.php?page=news_item&px=MTQ1Mjk crossover 12.5 uses wine 1.6 (stable) |
| [2013-11-21 03:58:34] |
| kamicrazy - Posts: 18 |
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Hi Ganz, Thanks for the info. I've already tried running Sierra Chart without the new Performance Enhanced Graphics. No change though. I upgraded to CX 13 because it enables the full screen mode in OS X, which after having used it with Sierra Chart I actually quite like. What I've done as a workaround for the moment is configure everything under 12.5.1 then upgrade to 13. As long as I don't need to reset the symbols I am fine. Not a solution for the long term but works for the short term. |
| [2013-11-21 06:03:21] |
| ganz - Posts: 1048 |
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kamicrazy hi Not a solution for the long term but works for the short term.
or you could type a symbol manually |
| [2013-11-21 21:00:55] |
| kamicrazy - Posts: 18 |
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Bug filed and hopefully will get fixed in the next CX minor release
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| [2013-11-28 15:41:46] |
| ganz - Posts: 1048 |
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kamicrazy this is not the case /resolved/ for wine 1.7.7 |
| [2013-11-28 17:17:50] |
| kamicrazy - Posts: 18 |
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I haven't used regular wine in years since I switched over to OS X. I filed a support ticket with code weavers and they reported back to me that they have had other reports of this regression in http function. They told me they expect to have this fixed in CX 13.1 and closed my ticket. |
| [2013-11-28 17:20:09] |
| ganz - Posts: 1048 |
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kamicrazy thnx 4 the info |
| [2013-12-19 19:25:54] |
| kamicrazy - Posts: 18 |
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This issue was fixed in CX 13.0.1 I am now enjoying the full screen modes, its really cool, makes sierra chart really nice to work on a laptop |
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