Support Board
Date/Time: Fri, 31 Jan 2025 06:04:06 +0000
real time date connection problem
View Count: 598
| [2019-04-08 19:17:57] |
| User379557 - Posts: 37 |
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About 2:30pm EST I started to have continuous data feed problems- DTC Client socket and SC Data all services? Is there a data feed problem? Please review my account and let me know if this a problem on my end? Thank you- Greg Carnell |
| [2019-04-08 19:32:26] |
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We are aware of the problem and we are not happy about this, and we have told our data provider about this, and we are working on an alternative solution to get this problem permanently resolved so we don't have to put up with this kind of nonsense. We apologize for this. This really makes us look bad. We will get this resolved with an alternative solution we are working on. Also our data provider is aware of the issue and they are working to resolve it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-08 19:33:23
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