Support Board
Date/Time: Sat, 15 Mar 2025 02:46:53 +0000
Trade statistics gone
View Count: 1140
| [2019-04-07 20:53:24] |
| Andrew Ton - Posts: 28 |
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Hi, After I install the current version (1894), the trade statistic has gone. Everything shows as zero. Please help! Thanks |
| [2019-04-07 21:16:38] |
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Really this is the result of not following the instructions. It has always been specified that you need to select Fills or All Activity on the Trade Activity Log in the documentation. The below is from: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer1892 In the list box at the top left, select either Fills or All Activity to display the fills on the Trade Activity tab and then press the Apply button. If there are no fills displayed on the Trade Activity tabs, then the Statistics, Trades, Period Stats tabs will display zeros or be blank. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-07 21:17:49
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| [2022-07-06 17:04:44] |
| BillsSBC - Posts: 40 |
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Having similar issues but haven't found a solution that works posted on the forum. - Trade Activity is fully populated (using Fills and/or All Activity) - Times are correct - Trade logs shown in "TradeActivityLogs" subdirectory. - "Statistics" and "Trades" are blank Any additional suggestions? |
| [2022-07-06 18:37:56] |
| John - SC Support - Posts: 38678 |
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On the Trade Activity tab, select the Activity Type filter and set it to Fills. Then take a screenshot and attach it so we can see the fills that are listed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-06 18:41:06] |
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Make sure this option is disabled on the Trade Activity Log menu: Edit >> Disable Statistics, Trades, Period Tabs: Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-06 19:25:24] |
| BillsSBC - Posts: 40 |
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Attached, thank you.
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Private File Attachment Deleted. |
| [2022-07-06 19:45:02] |
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Make sure this option is disabled on the Trade Activity Log menu: Edit >> Disable Statistics, Trades, Period Tabs: Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-06 19:52:56] |
| BillsSBC - Posts: 40 |
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Issue resolved, although, from my perspective the option is misleading, seems it's a double negative on the disabling! Apologies for the question but appreciate you working through it for me, thank you!
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