Support Board
Date/Time: Sun, 24 Nov 2024 19:38:59 +0000
Data problem with IB
View Count: 1711
[2013-11-20 07:39:02] |
jaban - Posts: 66 |
Cannot get IB data into Sierra this morning Send log thanks Version 1046 loaded , no change Software version: 1042 | 2013-11-20 08:27:48 Usage end date: 2014-01-28 | 2013-11-20 08:27:48 Enabled for: Sierra Chart Historical Data Service. | 2013-11-20 08:27:48 Active service: Interactive Brokers | 2013-11-20 08:27:48 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-11-20 08:27:48 2013-11-20 08:27:48 Local computer clock time | 2013-11-20 08:27:48 2013-11-20 07:27:48 GMT time | 2013-11-20 08:27:48 2013-11-20 08:27:48 Time zone adjusted time | 2013-11-20 08:27:48 Time difference to server time: 1 seconds. | 2013-11-20 08:27:48 Program path: C:\SierraChart\ | 2013-11-20 08:27:48 Data Files path: C:\SierraChart\Data\ | 2013-11-20 08:27:48 OS Version Number: 5.1 | 2013-11-20 08:27:48 Checking for new symbol settings for ib | 2013-11-20 08:27:48 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:27:53 The network socket is connected. | 2013-11-20 08:27:53 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:27:53 TWS server version: 67 | 2013-11-20 08:27:55 IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:27:55 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:27:55 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:27:55 Disconnected from IB. | 2013-11-20 08:27:56 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:27:56 Starting TWS auto-login thread. | 2013-11-20 08:27:57 TWS auto-login thread ending. | 2013-11-20 08:27:57 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:28:01 The network socket is connected. | 2013-11-20 08:28:01 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:28:01 Starting TWS auto-login thread. | 2013-11-20 08:28:01 TWS auto-login thread ending. | 2013-11-20 08:28:01 Starting TWS auto-login thread. | 2013-11-20 08:28:07 TWS auto-login thread ending. | 2013-11-20 08:28:07 Starting TWS auto-login thread. | 2013-11-20 08:28:09 TWS auto-login thread ending. | 2013-11-20 08:28:09 Starting TWS auto-login thread. | 2013-11-20 08:28:13 TWS auto-login thread ending. | 2013-11-20 08:28:13 Starting TWS auto-login thread. | 2013-11-20 08:28:17 TWS auto-login thread ending. | 2013-11-20 08:28:17 Starting TWS auto-login thread. | 2013-11-20 08:28:21 TWS auto-login thread ending. | 2013-11-20 08:28:21 Starting TWS auto-login thread. | 2013-11-20 08:28:25 TWS auto-login thread ending. | 2013-11-20 08:28:25 Starting TWS auto-login thread. | 2013-11-20 08:28:29 TWS auto-login thread ending. | 2013-11-20 08:28:29 Starting TWS auto-login thread. | 2013-11-20 08:28:33 TWS auto-login thread ending. | 2013-11-20 08:28:33 TWS server version: 67 | 2013-11-20 08:28:34 IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:28:34 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:28:34 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:28:34 Disconnected from IB. | 2013-11-20 08:28:34 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:28:34 Starting TWS auto-login thread. | 2013-11-20 08:28:37 TWS auto-login thread ending. | 2013-11-20 08:28:37 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:28:39 The network socket is connected. | 2013-11-20 08:28:39 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:28:39 Starting TWS auto-login thread. | 2013-11-20 08:28:41 TWS auto-login thread ending. | 2013-11-20 08:28:41 Starting TWS auto-login thread. | 2013-11-20 08:28:45 TWS auto-login thread ending. | 2013-11-20 08:28:45 Starting TWS auto-login thread. | 2013-11-20 08:28:49 TWS auto-login thread ending. | 2013-11-20 08:28:49 Starting TWS auto-login thread. | 2013-11-20 08:28:53 TWS auto-login thread ending. | 2013-11-20 08:28:53 Starting TWS auto-login thread. | 2013-11-20 08:28:57 TWS auto-login thread ending. | 2013-11-20 08:28:57 Starting TWS auto-login thread. | 2013-11-20 08:29:01 TWS auto-login thread ending. | 2013-11-20 08:29:01 Starting TWS auto-login thread. | 2013-11-20 08:29:05 TWS auto-login thread ending. | 2013-11-20 08:29:05 Starting TWS auto-login thread. | 2013-11-20 08:29:09 TWS auto-login thread ending. | 2013-11-20 08:29:09 Starting TWS auto-login thread. | 2013-11-20 08:29:13 TWS auto-login thread ending. | 2013-11-20 08:29:13 Current selected Data/Trading service: Interactive Brokers | 2013-11-20 08:29:16 Starting TWS auto-login thread. | 2013-11-20 08:29:17 TWS auto-login thread ending. | 2013-11-20 08:29:17 Starting TWS auto-login thread. | 2013-11-20 08:29:21 TWS auto-login thread ending. | 2013-11-20 08:29:21 Starting TWS auto-login thread. | 2013-11-20 08:29:25 TWS auto-login thread ending. | 2013-11-20 08:29:25 Starting TWS auto-login thread. | 2013-11-20 08:29:29 TWS auto-login thread ending. | 2013-11-20 08:29:29 Starting TWS auto-login thread. | 2013-11-20 08:29:33 TWS auto-login thread ending. | 2013-11-20 08:29:33 Starting TWS auto-login thread. | 2013-11-20 08:29:37 TWS auto-login thread ending. | 2013-11-20 08:29:37 Connection timed out. Will disconnect and retry. | 2013-11-20 08:29:39 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:29:39 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:29:39 Failed to connect to the data and trade server. | 2013-11-20 08:29:40 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:29:40 Disconnected from IB. | 2013-11-20 08:29:40 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:29:40 Starting TWS auto-login thread. | 2013-11-20 08:29:41 TWS auto-login thread ending. | 2013-11-20 08:29:41 The above has been sent to support. | 2013-11-20 08:29:43 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2013-11-20 08:29:43 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:29:45 The network socket is connected. | 2013-11-20 08:29:45 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:29:45 Starting TWS auto-login thread. | 2013-11-20 08:29:45 TWS auto-login thread ending. | 2013-11-20 08:29:45 Starting TWS auto-login thread. | 2013-11-20 08:29:49 TWS auto-login thread ending. | 2013-11-20 08:29:49 Starting TWS auto-login thread. | 2013-11-20 08:29:53 TWS auto-login thread ending. | 2013-11-20 08:29:53 Starting TWS auto-login thread. | 2013-11-20 08:29:57 TWS auto-login thread ending. | 2013-11-20 08:29:57 Starting TWS auto-login thread. | 2013-11-20 08:30:01 TWS auto-login thread ending. | 2013-11-20 08:30:01 Starting TWS auto-login thread. | 2013-11-20 08:30:05 TWS auto-login thread ending. | 2013-11-20 08:30:05 Starting TWS auto-login thread. | 2013-11-20 08:30:09 TWS auto-login thread ending. | 2013-11-20 08:30:09 Starting TWS auto-login thread. | 2013-11-20 08:30:13 TWS auto-login thread ending. | 2013-11-20 08:30:13 Starting TWS auto-login thread. | 2013-11-20 08:30:17 TWS auto-login thread ending. | 2013-11-20 08:30:17 Starting TWS auto-login thread. | 2013-11-20 08:30:21 TWS auto-login thread ending. | 2013-11-20 08:30:21 Starting TWS auto-login thread. | 2013-11-20 08:30:25 TWS auto-login thread ending. | 2013-11-20 08:30:25 Starting TWS auto-login thread. | 2013-11-20 08:30:29 TWS auto-login thread ending. | 2013-11-20 08:30:29 Starting TWS auto-login thread. | 2013-11-20 08:30:33 TWS auto-login thread ending. | 2013-11-20 08:30:33 Starting TWS auto-login thread. | 2013-11-20 08:30:37 TWS auto-login thread ending. | 2013-11-20 08:30:37 Starting TWS auto-login thread. | 2013-11-20 08:30:41 TWS auto-login thread ending. | 2013-11-20 08:30:41 Connection timed out. Will disconnect and retry. | 2013-11-20 08:30:45 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:30:45 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:30:45 Failed to connect to the data and trade server. | 2013-11-20 08:30:45 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:30:45 Disconnected from IB. | 2013-11-20 08:30:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:30:45 Starting TWS auto-login thread. | 2013-11-20 08:30:45 TWS auto-login thread ending. | 2013-11-20 08:30:45 Starting TWS auto-login thread. | 2013-11-20 08:30:49 TWS auto-login thread ending. | 2013-11-20 08:30:49 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:30:50 The network socket is connected. | 2013-11-20 08:30:50 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:30:50 Starting TWS auto-login thread. | 2013-11-20 08:30:53 TWS auto-login thread ending. | 2013-11-20 08:30:53 Starting TWS auto-login thread. | 2013-11-20 08:30:57 TWS auto-login thread ending. | 2013-11-20 08:30:57 Starting TWS auto-login thread. | 2013-11-20 08:31:01 TWS auto-login thread ending. | 2013-11-20 08:31:01 Starting TWS auto-login thread. | 2013-11-20 08:31:05 TWS auto-login thread ending. | 2013-11-20 08:31:05 Starting TWS auto-login thread. | 2013-11-20 08:31:09 TWS auto-login thread ending. | 2013-11-20 08:31:09 Starting TWS auto-login thread. | 2013-11-20 08:31:13 TWS auto-login thread ending. | 2013-11-20 08:31:13 Connection timed out. Will disconnect and retry. | 2013-11-20 08:31:50 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:31:50 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:31:50 Failed to connect to the data and trade server. | 2013-11-20 08:31:50 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:31:50 Disconnected from IB. | 2013-11-20 08:31:50 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:31:50 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:31:55 The network socket is connected. | 2013-11-20 08:31:55 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:31:55 Connection timed out. Will disconnect and retry. | 2013-11-20 08:32:55 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:32:55 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:32:55 Failed to connect to the data and trade server. | 2013-11-20 08:32:55 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:32:55 Disconnected from IB. | 2013-11-20 08:32:55 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:32:55 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:33:00 The network socket is connected. | 2013-11-20 08:33:00 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:33:00 Connection timed out. Will disconnect and retry. | 2013-11-20 08:34:00 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:34:00 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:34:00 Failed to connect to the data and trade server. | 2013-11-20 08:34:00 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:34:00 Disconnected from IB. | 2013-11-20 08:34:00 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:34:00 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:34:05 The network socket is connected. | 2013-11-20 08:34:05 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:34:05 Current selected Data/Trading service: Interactive Brokers | 2013-11-20 08:34:06 File >> Disconnect selected. | 2013-11-20 08:34:11 Failed to connect to the data and trade server. | 2013-11-20 08:34:11 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-20 08:34:11 Disconnected from IB. | 2013-11-20 08:34:11 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:34:45 The network socket is connected. | 2013-11-20 08:34:45 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:34:45 TWS server version: 67 | 2013-11-20 08:34:47 IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:34:47 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:34:47 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:34:47 Disconnected from IB. | 2013-11-20 08:34:47 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:34:47 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:34:52 The network socket is connected. | 2013-11-20 08:34:52 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:34:52 Starting TWS auto-login thread. | 2013-11-20 08:35:13 TWS auto-login thread ending. | 2013-11-20 08:35:13 TWS server version: 67 | 2013-11-20 08:35:30 IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2013-11-20 08:35:30 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-20 08:35:30 To prevent further connection attempts, select File >> Disconnect. | 2013-11-20 08:35:30 Disconnected from IB. | 2013-11-20 08:35:30 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-20 08:35:30 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-20 08:35:35 The network socket is connected. | 2013-11-20 08:35:35 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-20 08:35:35 Date Time Of Last Edit: 2013-11-20 08:03:49
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[2013-11-20 08:17:04] |
Sierra Chart Engineering - Posts: 104368 |
Update Trader Workstation to this version: https://download2.interactivebrokers.com/download/tws40_install_latest.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-11-20 08:27:00] |
jaban - Posts: 66 |
Thanks problem solved It is strange , then I used the IB online version thks |
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