Support Board
Date/Time: Fri, 31 Jan 2025 03:25:25 +0000
Green Screen
View Count: 964
| [2019-04-04 15:28:10] |
| User274676 - Posts: 38 |
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Hi. My numbers bars chart all of a sudden has green squares behind it. I removed all custom indicators and it's still there.
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| [2019-04-04 16:50:22] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-04 21:40:05] |
| User274676 - Posts: 38 |
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The green squares were not on my TPO charts, just on my numbers bars and market depth charts. I closed Sierra and reopened the Chartbooks, same thing. I even installed the latest version, deleted my data, still no difference. So, I restarted my PC and it’s fine now. But this is a brand new PC and didn’t have this defect on other screens or applications. I can’t send the screenshot as you have asked but I have saved a screenshot online at http://prntscr.com/n7hl98 Thanks. |
| [2019-04-04 21:41:28] |
| User274676 - Posts: 38 |
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I also deleted all custom indicators off my charts. A restart resolved the green boxes. Has other users faced this issue before?
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| [2019-04-04 21:49:17] |
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When you have the issue, provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-04 21:52:55] |
| User274676 - Posts: 38 |
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Thanks. Also, my rithmic data connection randomly disconnects even when I have internet connection?
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| [2019-04-04 22:55:55] |
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This we cannot help with. For reliable connectivity use this particular service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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