Support Board
Date/Time: Fri, 31 Jan 2025 03:16:25 +0000
I don't receive data
View Count: 578
| [2019-04-01 12:13:18] |
| User452567 - Posts: 38 |
|
I don't receive data. What's the issue with my account? I'm using AMP futures. I thought that the money for the sierrachart platform was taken from my account. Thank you |
| [2019-04-01 16:30:25] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: