Support Board
Date/Time: Fri, 31 Jan 2025 03:11:05 +0000
1893 - Sim 1 Behavior in Chart Replay
View Count: 783
| [2019-03-31 13:32:24] |
| Acro - Posts: 441 |
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I have a strange replay issue with 1892 and 1893. If I run chart replay and enter a trade, the trade does not show up in eg the DOM or chart DOM in SIM 1. It does not affect the behaviour of stops and trailing stops, which work correctly. The only thing missing is the live position itself. However, if I switch to SIM 2 then all is fine and the position does show correctly. I have tested this issue with one, two and three SIM accounts. The problem is the same no matter how many SIM accounts. SIM 1 does not show the position but other SIM accounts are fine. I have attached a screenshot showing what appears in the DOM window if the trade is taken with SIM 1 |
 explorer_2019-03-31_09-30-59.png / V - Attached On 2019-03-31 13:31:17 UTC - Size: 7.65 KB - 244 views |
| [2019-03-31 14:15:10] |
| ForgivingComputers.com - Posts: 992 |
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I have the same issue, however, it is for Sim1 through Sim5. There is no Line showing where the trade was filled, only in Replay. http://www.sierrachart.com/image.php?Image=1554041556337.png |
| [2019-03-31 19:24:53] |
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We are looking into this. We will have it resolved today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-31 21:40:53] |
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We see the reason for the problem. It is due to an optimization where the state of it is not set correctly upon a full clearing of trade data. Just give us about 30 minutes for a new release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-31 22:31:03] |
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1894 has been released.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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