Support Board
Date/Time: Thu, 30 Jan 2025 18:55:34 +0000
My Data Feed to slow ...
View Count: 968
| [2019-03-19 23:41:25] |
| User105662 - Posts: 4 |
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Hi I downloaded the current version in Sierra Chart and the problem is the Data Feed instead of going fast as always is going very slow ... so is not working at the speed should do .... what can I do ? Hopefully you can help ... before I downloaded the current version everything was working fine .... Thank you Luis S.
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| [2019-03-20 00:48:34] |
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Are you using Transact or CQG for the backend trading service? Or if it is another one do you know which one?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-20 02:29:18] |
| User105662 - Posts: 4 |
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Is transact my platform .... Im having problem with the Data Feed since I downloaded the current version ... how can I make it work ... is way to slow and is not working but it says is connected .
Date Time Of Last Edit: 2019-03-20 03:23:15
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| [2019-03-20 04:00:53] |
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You need to follow the Transact set up instructions here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions You have Sierra Chart set to the wrong Global Settings >> Data/Trade Service Settings >> Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-20 13:27:57
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