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Date/Time: Sun, 24 Nov 2024 18:37:35 +0000



Jaromir Svoboda DF connection to TWS IB

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[2013-11-18 19:03:24]
Jaromir SVOBODA - Posts: 1
Hallo, check my account pls. From 23.10.2013 after one day drop out of payment I can not to connect to my datafeed IB. All settings (TWS, API, GS )seems OK. It is my first trouble a few years after...
Thank You for help. Jaromir Svoboda Jaromir.svoboda@yahoo.ca

Software version: 996 | 2013-11-18 19:32:13
Current Service Package: 1 | 2013-11-18 19:32:13
Usage end date: 2014-01-01 | 2013-11-18 19:32:13
Active service: Interactive Brokers | 2013-11-18 19:32:13
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-11-18 19:32:13
2013-11-18 19:32:13 Local computer clock time | 2013-11-18 19:32:13
2013-11-18 18:32:13 GMT time | 2013-11-18 19:32:13
2013-11-18 19:32:13 Time zone adjusted time | 2013-11-18 19:32:13
Time difference to server time: 1 seconds. | 2013-11-18 19:32:13
Program path: C:\SierraChart\ | 2013-11-18 19:32:13
Data Files path: C:\SierraChart\Data\ | 2013-11-18 19:32:13
OS Version Number: 6.1 | 2013-11-18 19:32:13


Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-18 19:32:21
Error connecting socket: Windows error code 10060: Pokus o připojení selhal, protože připojená strana v časovém intervalu řádně neodpověděla, nebo vytvořené připojení selhalo, protože neodpověděl připojený hostitel. | 2013-11-18 19:32:42
Failed to connect to the data and trade server. | 2013-11-18 19:32:42
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-18 19:32:42
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-18 19:32:42
To prevent further connection attempts, select File >> Disconnect. | 2013-11-18 19:32:42
Disconnected from IB. | 2013-11-18 19:32:42
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-18 19:32:42
File >> Disconnect selected. | 2013-11-18 19:32:43
Disconnected from IB. | 2013-11-18 19:32:43

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-18 19:33:22
File >> Disconnect selected. | 2013-11-18 19:33:33
Failed to connect to the data and trade server. | 2013-11-18 19:33:33
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-18 19:33:33
Disconnected from IB. | 2013-11-18 19:33:33

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-18 19:52:40
Error connecting socket: Windows error code 10060: Pokus o připojení selhal, protože připojená strana v časovém intervalu řádně neodpověděla, nebo vytvořené připojení selhalo, protože neodpověděl připojený hostitel. | 2013-11-18 19:53:01
Failed to connect to the data and trade server. | 2013-11-18 19:53:01
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-11-18 19:53:01
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-18 19:53:01
To prevent further connection attempts, select File >> Disconnect. | 2013-11-18 19:53:01
Disconnected from IB. | 2013-11-18 19:53:01
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-18 19:53:01
File >> Disconnect selected. | 2013-11-18 19:53:02
Disconnected from IB. | 2013-11-18 19:53:02

[2013-11-18 20:11:43]
Sierra Chart Engineering - Posts: 104368
Could you please follow through the step-by-step instructions at step number 15 here:
http://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions

From what we can tell about the 10060 error code, this looks like it is a firewall on your computer blocking the connection to the Interactive Brokers Trader workstation.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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