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Date/Time: Thu, 30 Jan 2025 19:12:03 +0000



Cannot Install Current Version

View Count: 709

[2019-03-19 14:36:52]
John Mc - Posts: 32
I am running Sierra on my Windows 10 PC. I restarted my pc and have all other apps closed. When I try to install the current version (as Administrator) the install exe launches and I see a quick flash and then nothing. How can I get the current version installed?
[2019-03-19 21:40:04]
Sierra Chart Engineering - Posts: 104368
What method are you using to perform the installation?

The preferred method is to use the Fast Update option, in which you select the update option from within Sierra Chart and then you will get the Installation window:
Software Download: Fast Update

Are you running any security software, on your computer? Maybe that is blocking the installer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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