Support Board
Date/Time: Sun, 24 Nov 2024 18:47:55 +0000
TD Ameritrade data feed continue displays "Additional text......." in Message Log Window non-sto
View Count: 1519
| [2013-11-18 14:58:48] |
| Trader_RT - Posts: 35 |
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I'm using the latest release of Sierra Chart 1047 with TD Ameritrade data feed. The Message Window continues to display the following information non-stop; TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:00 TD Ameritrade old streamer request #275 completed. | 2013-11-18 09:45:05 TD Ameritrade: Streamer request #276 sent. | 2013-11-18 09:45:09 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:10 TD Ameritrade old streamer request #276 completed. | 2013-11-18 09:45:13 TD Ameritrade: Streamer request #277 sent. | 2013-11-18 09:45:17 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:17 TD Ameritrade old streamer request #277 completed. | 2013-11-18 09:45:20 TD Ameritrade: Streamer request #280 sent. | 2013-11-18 09:45:24 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:24 TD Ameritrade old streamer request #280 completed. | 2013-11-18 09:45:28 TD Ameritrade: Streamer request #281 sent. | 2013-11-18 09:45:32 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:32 TD Ameritrade old streamer request #281 completed. | 2013-11-18 09:45:36 TD Ameritrade: Streamer request #282 sent. | 2013-11-18 09:45:40 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:40 TD Ameritrade old streamer request #282 completed. | 2013-11-18 09:45:45 TD Ameritrade: Streamer request #283 sent. | 2013-11-18 09:45:49 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:50 TD Ameritrade old streamer request #283 completed. | 2013-11-18 09:45:51 TD Ameritrade: Streamer request #284 sent. | 2013-11-18 09:45:56 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:45:56 TD Ameritrade old streamer request #284 completed. | 2013-11-18 09:45:56 TD Ameritrade: Streamer request #285 sent. | 2013-11-18 09:46:01 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:01 TD Ameritrade old streamer request #285 completed. | 2013-11-18 09:46:04 TD Ameritrade: Streamer request #286 sent. | 2013-11-18 09:46:07 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:08 TD Ameritrade old streamer request #286 completed. | 2013-11-18 09:46:11 TD Ameritrade: Streamer request #287 sent. | 2013-11-18 09:46:15 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:15 TD Ameritrade old streamer request #287 completed. | 2013-11-18 09:46:20 TD Ameritrade: Streamer request #288 sent. | 2013-11-18 09:46:24 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:24 TD Ameritrade old streamer request #288 completed. | 2013-11-18 09:46:29 TD Ameritrade: Streamer request #289 sent. | 2013-11-18 09:46:33 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:33 TD Ameritrade old streamer request #289 completed. | 2013-11-18 09:46:35 TD Ameritrade: Streamer request #290 sent. | 2013-11-18 09:46:39 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:39 TD Ameritrade old streamer request #290 completed. | 2013-11-18 09:46:40 TD Ameritrade: Streamer request #291 sent. | 2013-11-18 09:46:45 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:45 TD Ameritrade old streamer request #291 completed. | 2013-11-18 09:46:47 TD Ameritrade: Streamer request #292 sent. | 2013-11-18 09:46:52 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:46:52 TD Ameritrade old streamer request #292 completed. | 2013-11-18 09:46:56 TD Ameritrade: Streamer request #293 sent. | 2013-11-18 09:46:59 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:47:00 TD Ameritrade old streamer request #293 completed. | 2013-11-18 09:47:02 TD Ameritrade: Streamer request #294 sent. | 2013-11-18 09:47:06 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:47:06 TD Ameritrade old streamer request #294 completed. | 2013-11-18 09:47:08 TD Ameritrade: Streamer request #295 sent. | 2013-11-18 09:47:12 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:47:12 TD Ameritrade old streamer request #295 completed. | 2013-11-18 09:47:14 TD Ameritrade: Streamer request #296 sent. | 2013-11-18 09:47:19 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:47:19 TD Ameritrade old streamer request #296 completed. | 2013-11-18 09:47:22 TD Ameritrade: Streamer request #297 sent. | 2013-11-18 09:47:27 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:47:27 TD Ameritrade old streamer request #297 completed. | 2013-11-18 09:47:30 TD Ameritrade: Streamer request #299 sent. | 2013-11-18 09:47:34 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2013-11-18 09:47:34 TD Ameritrade old streamer request #299 completed. | 2013-11-18 09:47:36 I've disconnected and connected the data feed numerous times and still receive the same results. This also happen this past week on Thursday, no issue on Friday. I've installed the 1047 software release today, but I'm thinking the issues resides with TD Ameritrade. Could you test the TD Ameritrade data feed and see if you produce the same results/same issue? If you need further information or data please let me know. Thanks again for your outstanding support! |
| [2013-11-18 15:25:57] |
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This is a problem on our side. We are correcting it now and we will have a new release out. We will update this thread when it is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-18 16:56:56] |
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This is now resolved. Update Sierra Chart by selecting Help >> Download Prerelease. Thank you for pointing it out.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-18 18:09:55] |
| Trader_RT - Posts: 35 |
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Installed Version 1048 Release and the issue has been resolved! Thank You for quickly addressing and resolving this issue. As usual, your customer support is outstanding!
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